Our Book With Confidence guarantee has been introduced to provide you with peace of mind when booking with us so that you can enjoy every moment of your holiday. Our Book with Confidence guarantee applies to group tours.
Secure your spot with a deposit of $300pp on every tour. A progress payment may be required with some tour departures. Our reservations team will advise at the time of enquiry.
Our commitment is that we are here for you, always. Any disruption to your travel plans will be handled swiftly by our team of professional travel experts who will find the most appropriate solutions for you. Full details can be found in our terms and conditions.
We are an Australian owned business with offices in Sydney, London, Auckland and Xian. We are fully accredited members of ATAS (Australian Travel Accreditation Scheme), AFTA (Australian Federation of Travel Agents), CATO (Council of Australian Tour Operators) and IATA (International Air Transport Association).
You are required to pay a deposit of $300 per person (or full payment if booking within 75 days of commencement of your travel arrangements) to Wendy Wu Tours or your travel agent within three days of you making your booking request. Please note that we may not hold any services for you until we receive payment of your deposit, meaning that services may become unavailable or prices may increase, in which case you will be responsible for paying the increased price, and we will not be responsible if services become unavailable. In some cases the amount of the deposit may be higher where, for example, we need to pre-purchase flight tickets, accommodation or other services and in the case of our flight upgrade special offers, to which early airline ticketing may apply- please see the terms and conditions of individual special offers for further information. This will be advised at the time of quotation. Full details can be found in our terms and conditions for further information.