Siem Reap Holidays

We totalled enjoyed the trip and all the knowledge the guides gave us.
However the coach we had in siem Reap was not up to standard as the other coaches we had in Hanoi , Hoi An, Hue and Saigon.

Service rating : This was my second Wendy Wu tour to Asia, I selected to travel with Wendy Wu based on the experience I had taking their Glories of China tour 3 years ago. I took the Vietnam Highlights tour with a free visit to Siem Reap thrown in and I have to say the level of enjoyment and the overall experience was first class. From the initial time of selecting the trip, to stepping off the plane on return you can relax and rest assured that you are being looked after. I have used the terms Book, Pay, Turn Up and Enjoy in other reviews and it is just so relevant to the way Wendy Wu and the staff conduct their business. It may sound like small things but the securing of visas to other touches like when we had early morning flights once we arrived the coach collected us and took us to our first event of the day, whilst we were at the event the coach took our baggage to the hotel and the staff checked us in and allocated our rooms, so we just arrived, took our keys and our luggage was already in our room. Classy!
Although all of the trip was memorable I have to say that when the national guide was reminding us of what we had done together throughout the trip the list appeared endless. In addition I would also say that the blend of people on the tour worked very well, there was a good rapport with no conflicts.
The national guide was very attentive to the group, stopping when we asked for apparent silly photo opportunities etc.
Would I use Wendy Wu another time? without doubt.
Product : I thought the selection of locations and historical sites used through this Vietnam Highlights trip was excellent and gave the group a great overall view into the history and culture of the country. There was an immense amount of experiences enjoyed by everyone within the group. From the classic large well known sites to more local but meaningful sites there was a wealth of opportunities.
Was there any opportunity for improvement, I would say yes for the quality of hotels used in Nha Trang and Can Tho, I am sure for the incremental difference in negotiated prices we could have had a more comfortable experience at those locations. However I am not going to let that detract from what was a memorable time.

Service rating : All excellent apart from one minor hiccup in Siem Reap which was quickly resolved.
Product : Excellent and informative trip which rounded off our 3 Asian trips with Wendy Wu. We look forward to using the company in another part of the world.

Service rating : All ran smoothly. Our guides - Savoun in Siem Reap and Bora in Phnom Penh - were very pleasant and helpful, although their very strong Cambodian accents made them difficult to understand at times.
Product : A fascinating country. The weather was far hotter than we anticipated - certainly a lot hotter than in Vietnam. Probably better to visit during the cooler months which we understand are November/December.