Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

A Week in Japan

Sunday 02 Jun 2024

Overview Rating:

Our Tour: Good

This is an excellent introduction to Japan but it is mis-sold as a 'week in Japan' as it is actually only five days touring. It was a week away from your home country but not a week in Japan as the tour is only five nights there.
Wendy Wu need to correct this.

A Week in Japan

Sunday 02 Jun 2024

Overview Rating:

Our Service: Excellent

Lots of information whilst booking a holiday. They really looked at different flights for us too to find the best upgrade prices.

A Week in Japan

Friday 31 May 2024

Overview Rating:

Our Tour: Excellent

A great introduction to Japan. Brilliant guide and great group to be with. Would thoroughly recommend

A Week in Japan

Sunday 21 Apr 2024

Overview Rating:

Our Tour: Excellent

A fabulous holiday from start to finish. Excellent guide and very well organised. Would highly recommend

A Week in Japan

Tuesday 16 Apr 2024

Overview Rating:

Our Tour: Excellent

Loved the tour. Wendy Wu also helped us to book two extra nights before and after the tour so we could see more of Japan. Tour guide was amazing. Food and sights were delightful. Cannot recommend more.

A Week in Japan

Saturday 06 Apr 2024

Overview Rating:

Our Tour: Good

The trip was amazing and the only reason I gave 4 stars is because it was rushed, not enough time to enjoy the touristic sites. The first day in Tokyo was extremely rushed and packed with only 30-40 minutes for some visits. Not enough free time to explore the local areas. Hotels were very good, food as well but too much food in the evening. Overall I enjoyed the trip.

A Week in Japan

Friday 08 Mar 2024

Overview Rating:

Our Service: Excellent

Just 2say the service had over the phone was excellent and I would recommend you to friend s

Our Response

That's great to hear, Philip! Thanks so much for your review.

A Week in Japan

Monday 22 Jan 2024

Overview Rating:

Our Service: Excellent

Yes, very helpful and confident agent and informative

Our Response

Many thanks for your review, much appreciated. Jimmy

A Week in Japan

Tuesday 07 Nov 2023

Overview Rating:

Our Tour: Excellent

Fabulous holiday! Loved everything about it. Visited brilliant places & not just the usual tourist ones. Guide & drivers were excellent with lots of local knowledge.

A Week in Japan

Saturday 28 Oct 2023

Overview Rating:

Our Tour: Excellent

The tour guide was amazing. Good variety on the trip

A Week in Japan

Friday 27 Oct 2023

Overview Rating:

Our Service: Excellent

I found it very easy to book my trip. After searching online,, I knew where I wanted to go and the person I spoke to was great at booking the trip and also helping me choose which add on location I should go to.

A Week in Japan

Friday 06 Oct 2023

Overview Rating:

Our Service: Excellent

The brochure was excellent and gave us exactly the information we needed.
We booked our holiday the next week without a hitch.

A Week in Japan

Saturday 02 Sep 2023

Overview Rating:

Our Service: Excellent

Amazing customer service and knowledge from Stephen Jordan, we are super excited with our Japan tour!

Our Response

That's brilliant to hear, Steven, Stephen will be delighted to read your comments about his service. Have a wonderful trip!

A Week in Japan

Sunday 30 Jul 2023

Overview Rating:

Our Service: Excellent

Very quick clear and easy to book

Our Response

Great to hear, William. Let us know if you need anything else. Jimmy

A Week in Japan

Thursday 13 Jul 2023

Overview Rating:

Our Service: Excellent

The girl Boe was very patient with me while making a nit straight forward booking and answered all my questions in a reassuring manner.