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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Bagan
 
Rating
Customer Review

MYANMAR EXPLORER

Wednesday 07 Mar 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

Comprehensive tour of Myanmar with excellent local guides. All inclusive and great value for money.

Product :

We got a great taster of Myanmar, saw some amazing sights and had a variety of experiences. The local guides were excellent and informative, especially in Bagan (Willian was the best guide ever whose sole purpose was to make the visit to Bagan the best possible experience) Lake Inle and Yangon. Whet my appetite for a return visit

Our Response

Hi David, Thank you so much for your feedback. We are really happy to hear that you enjoyed your tour. Please be assured that we have passed your amazing feedback onto our team in Burma and they will in turn pass to Willian. We very much appreciate your feedback and we hope to welcome you again on another of our Wendy Wu Tours soon. Many Thanks Grace (Customer Relations Executive)

HIDDEN TREASURES OF MYANMAR

Thursday 13 Apr 2017
Overview Rating:
Our Service: Excellent
Our Tour: Good

Service rating :

I booked this very late - once the components of the trip were confirmed back to the agent - Liz Cathcart - she worked with me to get it booked / guidance on visas / flights arranged with preferred airlines etc. Nothing was too much trouble

Product :

An amazing tour through an incredible country - it would be lovely if it were a few days longer to allow a little time in places like Kalaw to walk / an additional day at Inle to do your own thing - kayaking / relaxing etc Yangon - as there is so much more to this diverse city to see / visit.......The journey was structured well - though question the trip out to Pyay and back from Yangon - is there no other way to structure to avoid the back track and loss of a day essentially on a reverse trip. Aside from that we saw the main "tourist" trail plus the joy of going to a few lesser known areas - which were an absolute joy and trove of hidden treasures - especially the trip upto Monywa and the Po Win Daung Caves - Kalaw was another stunning surprise. Our guide - Kyaw - was a huge part in making this trip so memorable and his insightful and honest commentary with his obvious love of his country made the trip all the more vivid.

The only slight drawbacks the hotels in Mandalay and especially Yangon - were far from the main city - ok it was only a few $$ to get into town - but it would have been nice to have been more centrally located thus offering the ability to go for a walk in the evening if wanted - cities like these have a different facet in the evenings - I understand the whole "Fully Inclusive" concept appeals to many - it would be nice to be "let off the reigns" at times to make our own choices for meals - and discover a little more for ourselves.

It would be nice if you offered additional extras at time of booking / or have your ground operator offer at the outset eg: Balloon flights in either Bagan or Inle. We did get this sorted but we had to approach our guide & request he sort it out for us, rather than it been offered as an additional. It is a magical experience.

Final bit - may I suggest that you offer the opportunity for a couple of additional days in Yangon - on an "extension basis" - either working with your ground operator to create a couple of day packages - or just to allow self exploration. It is easy to get round - there are several interesting things to do - both in and around - I wish I had had a couple additional days to fit it all in

Our Response

Thanks for your constructive feedback! It's great to hear that you had such a great time in Myanmar, and we really appreciate all the suggestions you have provided.