Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

Best of Japan - IJ

Friday 26 Jul 2024

Overview Rating:

Our Service: Excellent

Thorough, friendly and thoughtful service. Options discussed clearly, with alternative choices as well.

Best of Japan - IJ

Sunday 07 Jul 2024

Overview Rating:

Our Service: Excellent

Helpful and friendly staff, with good knowledge

Best of Japan

Wednesday 17 Apr 2024

Overview Rating:

Our Tour: Good

overall lovely holiday and tour of Japan and I would use company again.
three main issues -
the tour size group was 28 in my view far too many for one tour guide despite the guide's best efforts.
she was outstanding
most of the hotels were outstanding but a couple were cramped and and some it was just impossible to get breakfast as the dining areas were just far too small compared to the number of people needing to come to breakfast
thirdly some of the restaurants chosen for the evening meal were not good while others outstanding.

this was not a cheap trip and my expectations were for a much more consistent standards in hotels restaurants and meals.
it did not seem the company was skimping more rather some poor choices