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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to China
 
Rating
Customer Review

A China Experience

Wednesday 26 Mar 2025
Overview Rating:
Our Service: Excellent
I WAS HAPPY WITH THE SERVICE,BECAUSE ALL MY QUESTIONS HAD BEEN ANSWERED

China by Land, Japan by Sea - Balcony Cabin - Cruise & Tour

Saturday 22 Mar 2025
Overview Rating:
Our Service: Excellent
Excellent immediate response talked me through options and ensured that my arrangements were the same as some one else already booked on the tour

Gems of China

Thursday 20 Mar 2025
Overview Rating:
Our Service: Excellent
Helpful, knowledgeable accurate

Gems of China

Thursday 20 Mar 2025
Overview Rating:
Our Service: Excellent
This will be my first holiday I have taken since my wife passed so I did not want to extend my holiday by having a stopover at the end and fly from Birmingham so your young representative dealt with the matter to my satisfaction so I booked the gem of China tour
You also showed Borneo at your show at the Beau Desert Golf Club which I am thinking about for next years holiday
So we’ll done to your two representatives who attended this event

In Pursuit of Pandas

Sunday 16 Mar 2025
Overview Rating:
Our Tour: Excellent
A truly incredible trip to China with Wendy Wu travelling from Beijing to Xi’an and Chengdu. A busy itinerary from early morning to evening with three fabulous local tour guides ensuring we made the most of their individual cities and everything on offer.
The Great Wall, the terracotta warriors, the Forbidden City, Summer Palace, Temple of Heaven, mandarin ducks, acrobatic and Tang Dynasty shows and entertainment and of course two days seeing Pandas as well as sharing in with some of the local culture. I’m well travelled but this trip was an absolute highlight. Thank you

Thailand & Laos Adventure

Saturday 08 Mar 2025
Overview Rating:
Our Tour: Good
This was an excellent tour but don't agree with Wendy Wu stating quality hotels located centrally on website when you book only to find the last 5 nights in LAOS are not central. Either too far to walk or unsafe to walk. 3 nights in a hotel that did not provide western breakfast cold fried eggs and using a microwave to try and do toast. Last day we were free from breakfast until 18.30pm when we were being taken to airport and nothing to do and nowhere to go and out of our room by 12 noon. Guide did not give any suggestions. Waste of our time. When we arrived in LAOS was dropped at hotel at 14.00pm and told free time until 18.30pm no options of what we could do. If we wanted to travel independently would not be booking group tour. Too much free time in LAOS and wasted time that could have been spent more constructively. We don't expect to pay the money we did to Wendy Wu to find hotels costing £30 a night when hotels with facilities were centrally located for £70 abd were available. Wendy Wu has got too greedy since we went to China in 2016. Won't be using them again. Guides were saying the tipping money was too much they did not know what to spend it on. Wendy wu has lost the plot.

Dreams of Egypt

Thursday 06 Mar 2025
Overview Rating:
Our Tour: Excellent
Very well organised tour, from being picked up at Cairo Airport to our departure from it (tour guide Isaac even came to the hotel at Cairo Airport at 4 am to take us to the terminal for the journey home). We felt entirely safe throughout the whole tour, not knowing what to expect, and the memories don't just include the amazing antiquities of Egypt but also seeing real life in Egypt as we ventured to Pyramids, Temples and Museums.

The air conditioned tour bus was always there for us, taking us to and from some amazing sights (and sites) which we will never forget. The hotels were very nice, but special praise for the cruise up the Nile. We didn't want to get off the boat and the staff were so nice - as was the food!

The tour guide throughout, Islam the Egyptologist, was excellent - extremely knowledgeable, good sense of humour, patient and always prepared to answer our questions. "Mashi Mashi".

Just don't know how it took us so long (years not travel time) to get to this amazing place. As with our excellent trip to China last year, Wendy Wu really deliver! We will be looking at their South East Asia offerings for next year.

China: The Big One

Sunday 02 Mar 2025
Overview Rating:
Our Service: Excellent
We have been interested in Wendy Wo to visit China for about 6 months, viewing the website and brochures to gain insight. We then placed an enquiry as there is so much choice and options. We missed a local presentation day which was disappointing, however after a few emails and telephone conversations with Natasha who was excellent, clear, polite and full of information we booked our months trip. The content of information gives you confidence all the details you need.

Ancient Empires of China & Japan

Saturday 01 Mar 2025
Overview Rating:
Our Service: Excellent
We have only just booked trip for 2026 so our experience is limited to them sending an email

Majestic Yangtze

Saturday 01 Mar 2025
Overview Rating:
Our Service: Excellent
Excellent service, very knowledgeable about country and tour. Arranged flight upgrade and seating . I visited China way back in 1979 when it was still the china I wanted to visit. It will be interesting to see the vast changes.

Gems of China

Friday 28 Feb 2025
Overview Rating:
Our Service: Excellent
Very quick and efficient, also got an extra discount for attending one of their roadshows.

Gems of China

Monday 24 Feb 2025
Overview Rating:
Our Service: Good
Helpful, though offer slightly misleading. Overall good experience so far.

China & Tibet Discovery

Wednesday 19 Feb 2025
Overview Rating:
Our Service: Excellent
Very helpful travel consultant

Grand Tour of China

Saturday 15 Feb 2025
Overview Rating:
Our Service: Excellent
Very polite and swift in answering questions.

Wonders of China

Saturday 15 Feb 2025
Overview Rating:
Our Service: Excellent
The advisor that dealt with my booking,Arti, was extremely patient, helpful and friendly