Reviews

Good customer service, I’m a returning customer after an amazing trip to Japan last year. The tour guide made the tour so special.

Made booking easy and straight forward. Very helpful.

Excellent, knowledgeable and very helpful

They answered our queries promptly and the paperwork was completed very quickly.

Prompt communication in answering questions

Initial contact could have been more positive but good after that

Natasha our travel consultant provided an excellent service, very polite and knowledgeable a real pleasure to do business with. Nothing was too much trouble for her.

Friendly, helpful and efficient. Filled me with confidence that I was doing the right thing booking with this company.

This will be our 4th holiday with Wendy Wu and they offer extremely varied, comprehensive worldwide tours for excellent value compared to their competitors.

Excellent advisor

excelent tour to Vietnam, well organised, great value and our Tour guide lex was first class and nothing was too much trouble for him

Went with W.W tours to Vietnam at Christmas 2022 Excellent trip, booked to go again with W.W to Japan in late March. if Japan tour is a excellent as the Vietnam tour, it will be amazing, would definable recommend W.W tours, not the cheapest out there,
however as an escorted tour with all meals included , Hard to beat!!!

Vietnam at Christmas, Excellent Experience
From start to finish Vietnam at Christmas was amazing,
The tour group, Local Guide Loc, we must have been blessed as the weather was excellent only one day of rain.
Tour Group 11/10 Guide 11/10 Hotels 8/10 Food 8/10
Itineary10/10
Faboulous experience on Christmas in Vietnam,

Date of experience: 15 December 2022

Service rating :

Jason Gao (National guide) was amazing and local Guide Susan in Chengdu and Andy in Beijing were good/

Product :

Hotels at Beijing and Xi'an were good, especially the Boffo L in Xi'an (which we believe was brand new to Wend Wu Tours). Hotel in Chengdu was disappointing - staff did not speak much English, not very helpful, room was disappointing.

Very good tour of the highlights of China. The guides couldn’t do enough to accommodate everyone and deserve a special mention. The hotels flights and coaches were all of a good standard. There was plenty of variety in the meals. In terms of drinks offered we were restricted to the same high sugar fizzy drinks or nothing which may need looking into. There were no sugar free options available. Despite this being marketed at a level 1 physical activity tour it involved a lot of walking on hilly areas and mountain ascent due to itenerary which was physically demanding and we were not prewarned about this. Overall it is a good value tour and perfect for an insight into China. I would book with Wendy Wu again and recommend them to family and friends.