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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Classic Mekong
 
Rating
Customer Review

Classic Mekong (Main Deck)

Thursday 13 Mar 2025
Overview Rating:
Our Tour: Good
The holiday was fascinating though fast paced in places. The Mekong cruise was a welcome breather in the middle, and the Mekong Victoria and crew were excellent.
The only two slight detractors were the similarity of the fixed menu evening meals in Vietnam, and the pollution in Saigon and Hanoi.
The high point was Hoi An, which was wonderful, with Ra Que village a particular highlight.

Classic Mekong (Main Deck)

Wednesday 12 Mar 2025
Overview Rating:
Our Tour: Excellent
First ever long-haul trip. Excellent service, really interesting visits and tours, hotels comfortable and food good, guides very knowledgeable. Cruise on Victoria Mekong pure luxury, staff wonderful.
The only untoward incident was sorted promptly and efficiently by the 24-hour emergency helpline operator.
We felt supported and cared for, the trip was excellent value for money, and we would book with Wendy Wu again.
Only one adverse comment - 'free' drinks were alcohol and soft drinks, but the only soft drinks were all fizzy, there was no dilute squash so nothing available if you don't drink alcohol or fizz. The only still drink was water.

Our Response

Many thanks for your kind review, we'll definitely pass on your feedback about the drinks to our partner. overseas We do hope you'll travel with us again. Thanks, Jimmy, Customer Service Manager

Classic Mekong (Upper Deck)

Wednesday 05 Mar 2025
Overview Rating:
Our Tour: Excellent
Relaxing interlude in our ‘full on’ Cambodia and Vietnam group tour. Was good to have a slightly more laid back few days before and after an otherwise hectic schedule.

Classic Mekong (Upper Deck)

Wednesday 05 Mar 2025
Overview Rating:
Our Tour: Excellent
A full on holiday, 4 days on the Mekong, which was a highlight. The boat was well furnished, food was great and the crew very welcoming and helpful. We loved this part of our tour, interesting and informative excursions and onboard entertainment.

Classic Mekong (Upper Deck)

Sunday 09 Feb 2025
Overview Rating:
Our Service: Excellent
Knowledgeable about the tours we were interested in and showed others that would be more suitable. No pressure to book immediately. Giving us time to discuss at home.

Classic Mekong (Upper Deck)

Saturday 25 Jan 2025
Overview Rating:
Our Service: Excellent
Efficient without being pushy, listened to what we were looking for and offered us some advice on what was available. Booking was easy over the phone and correspondence relating to the booking was received within the hour.
Great service - looking forward to the holiday.

Classic Mekong (Upper Deck)

Thursday 28 Nov 2024
Overview Rating:
Our Tour: Good
We had a great trip. Travel arrangements, including special meals, went smoothly. An excellent itinerary means you get to experience exciting cities, historic sites, rural life and a super cruise on the Victoria Mekong, a very comfortable boat. The people are friendly and welcoming and the country guides worked hard to give us an insight into the history and culture of both countries. The hotels and restaurants were generally very good. Our only reservation - and the reason w didn't give 5 stars - relates to the food. It was good and with generous portions. However, excluding breakfast, the meals were all on a fixed menu basis. We understand that this works well for tour companies and restauranteurs, but one fixed menu was pretty much like any other fixed menu and this meant the meals soon began to feel repetitious. This was more pronounced for vegetarians, where the selection of dishes was more limited. When you think of all the positives on the trip, this seems a relatively small gripe, but one we thought worth mentioning. Our impression was that overall our group (20) felt they'd had a wonderful experience.

Classic Mekong (Upper Deck)

Tuesday 26 Nov 2024
Overview Rating:
Our Tour: Good
We loved it, but don't know the reason for the substantial extra charge for the upper deck cabin. The room size an both decks were identical, both had balconies and there was no great scenery to look at.

Classic Mekong (Main Deck)

Tuesday 15 Oct 2024
Overview Rating:
Our Service: Excellent
Excellent, very efficient and very quick in processing my trip

Classic Mekong (Main Deck)

Friday 26 Jul 2024
Overview Rating:
Our Service: Excellent
Booked a tour with you in 2010 and service was excellent as was the tour. Because of this, we decided to book through them again. We were not disappointed. The service we received was excellent and we highly recommend them.

Classic Mekong (Main Deck)

Wednesday 01 May 2024
Overview Rating:
Our Service: Good
Answered all our questions and booked for us at this stage that is all we can comment on.

Classic Mekong (Main Deck)

Saturday 27 Apr 2024
Overview Rating:
Our Tour: Excellent
Excellent tour through Cambodia and Vietnam, visited many amazing places and made unforgettable memories

Classic Mekong (Upper Deck)

Wednesday 24 Apr 2024
Overview Rating:
Our Tour: Excellent
What a lovely ship. The staff were incredibly attentive. Once they knew what you liked, the next time, it was ready waiting for you, you didn't have to ask. They took an interest in you and were happy to chat to you. The accommodations were as good as any 5star hotel. The food was excellent. We got to visit the Captains Deck and Engineering and learnt about the excellent environmental processes on the ship. A lovely and very comfortable sundeck. A superb bar. An inclusive guide on the many landside visits by tender that you could choose to go on. My time on the Victoria Mekong was only 4 days and only part of my inclusive Wendy Wu trip of Cambodia and Vietnam, however, it was most certainly my favourite part. I was informed that the ships company is starting a seven day trip of the Mekong; now that would be very special.

Classic Mekong (Main Deck)

Friday 05 Apr 2024
Overview Rating:
Our Tour: Excellent
Very well organised, excellent service from Wendy Wu and the guides sousaphone and Anh

Classic Mekong (Main Deck)

Friday 05 Apr 2024
Overview Rating:
Our Tour: Excellent
Clean modern comfortable rooms. Staff were very attentive and catered to your every need. Food was excellent and trips and entertainment were well organised. We loved our time on the Victoria Mekong.