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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Delhi
 
Rating
Customer Review

India by Rail

Friday 08 Nov 2024
Overview Rating:
Our Tour: Good
We saw some wonderful sights and enjoyed our adventure. You have to “embrace” India, it is very, very busy and lots of honking of horns!

We would rate the physical aspect of the tour higher than 2, at Jama Masjid in Delhi there were over 20 very steep steps to get into the Mosque, at Varansi the steps at the ghat again are very steep and you have to be able to get on and off a small boat onto mud banks, there is also a lot of walking. In addition you have to be able to get on and off very busy trains with your luggage that only stops at the station for a few minutes. Hemal our guide was brilliant with some less physically able guests and on two occasions sorted out for our luggage to be driven to the next hotel.

It is a non stop tour, lots of very early starts and late back to the hotel in the evening but we booked this tour as we wanted to see a lot of India and it didn’t disappoint.

Highlights of India

Saturday 13 Apr 2024
Overview Rating:
Our Tour: Excellent
Utterly Superb. I've wanted to visit India for many years - was planning on 2020 but we all know what happened then! - so finally got around to booking. I expected India to be a complete assault on the senses and it delivered in spades. Colourful, noisy, fast moving, in your face and unlike any country I've ever visited. It was a little bit crazy in the best possible way - I loved the sights, sounds, colours, the smells (OK not so much those of Indian Train toilets LOL). I don't think I'll ever quite get used to cows ambling along wherever they please ... including the middle of the road but thats just part of the local colour.

This was my second Wendy Wu Tour - I came back as the first was superb in every way and this one delivered again. Thats twice now that WW has knocked it out of the park. Ive just booked another tour for 2025 to Japan.

1) The itinerary was comprehensive and varied - the pace a little relentless at times as we crammed in as much as possible but worth it totally. We visted all the major "bucket list" sights of Northern Indian from New & Old Delhi (such a contrast), to Taj Mahal and Agra (Taj is every bit as magnificent as imagined), Varanasi (the 5 am start to see the sunrise and Ghats on Ganges was well worth it to see such an incredible site), the Khajuraho (with the Kama Sutra carvings) temples, the night, time jeep ride and magnificent sights of Jaipur, the very macho military city of Jodphur complete with jet fighter fly-overs and the magnificent hotel, the lakes and water palaces of Udaipur and the Tigers at Ranthambore and the superb Shergarh Hotel. Wall to wall palaces, forts, temples, rickshaw rides, Tuk Tuk, jeep rides, coaches, flights and train - you name it we did it.
2) The National guide Vishal was an ever smiling guy who sorted out any minor issues along the way and was a fountain of knowledge on his country as well as being very proud of it and eager to share with visitors. The local guides and coach drivers/assistants were also excellent but special mention has to be given to the superb driving of the cool, calm Mr Singh who Id trust to drive me anywhere and the ever smiling assistant Krishna.
3) The Hotels were all of very good quality - two of which where utterly superb in Jodphur and Ranthambore. The Udaipur Hotel had issues - which the hotel did sort out rapidly but they shouldn't have needed to have the issues pointed out... the other hotels didnt.
4) Food was plentiful and good quality. Generally I would have liked it spicier as I like my food hot and flavourful but appreciate that the hotels and restaurants needed to cater for the wide range of palates of the group. Shergarh was very accommodating in making mine spicier when I asked.
5) Excellent value for money - a lot of bang for the buck.
6) An absolutely superb group of people to travel with - 28 of us from various parts of the UK, Ireland, some Aussies and Kiwis. Everyone seemed to get on really well and the WhatsApp group set up by our guide Vishal was great for sharing photos, schedules etc. The group I travelled with made an already amazing holiday into an incredible experience I will never forget.
Absolutely no hesitation in recommending Wendy Wu Tours - Ive already booked my third tour for 2025!

Highlights of India

Wednesday 26 Oct 2022
Overview Rating:
Our Tour: Excellent
This was my first tour with Wendy Wu and my first ever visit to India and it want be my last,from the first day i arrived in New Delhi our guide Jasvir had everything in hand, nothing was any trouble for him to sort out or organise throughout the whole tour.Which was absolutely amazing from start to finish the hotels we stayed in all the meals and the whole tour throughout the Highlights of India was superb Jasvir and all the drivers and guides certainly made it a holiday to remember it truly was wonderful and I can't thank Wendy Wu Tours and everybody involved enough for making it the most memorable time, i will recommend this tour and Wendy Wu to my Family and Friends and I will be booking again for India and other destinations. Thankyou

Our Response

Hi Stephen, Thankyou for taking the time to send us your review. As one of our first UK customers back to India this year, your feedback is so important to us. We're thrilled to hear you enjoyed your tour and will be happy to pass your comments to Jasvir and our partners in India too. Best wishes from the whole team at Wendy Wu Tours

Delhi to Mumbai

Friday 06 Dec 2019
Overview Rating:
Our Tour: Excellent
We were looked after from first landing to departure. The tour was well organised with excellent food and accommodation. The guides were knowledgeable, professional and dealt with any issues quickly.

Delhi to Mumbai

Wednesday 27 Nov 2019
Overview Rating:
Our Tour: Excellent
Great time, great people, great locations plus a great national guide.

Our Response

Many thanks for your 5* review!

We are thrilled that you had an amazing time on your tour!

We would be honored to welcome you on board another Wendy Wu Tour in the future - whether you decide to return to India or explore any of the other amazing destinations we offer.

Kind regards,

Wendy Wu Tours

74

Monday 18 Nov 2019
Overview Rating:
Our Tour: Good
Guide very knowledgeable in India but guide fell short of historical info in Nepal. Food in Nepal soggy veg and luke warm and repetitive but hotel overlooking Himalayas a real treat. Rooms at Radisson in Kathmandu overlooked rubble and were noisy on lower floors but food offered variety and was hot. Might be wise to suggest travellers take breathing masks since almost all on tour had deep coughs and there were warnings of hazardous air in Jaipur, Rathambore, Delhi and Kathmandu.

Delhi to Mumbai

Tuesday 08 Oct 2019
Overview Rating:
Our Service: Excellent
When I rang to make some changes the lady I dealt with could not have been more helpful or pleasant. She made the whole exercise easy and enjoyable

UK - INDIA TAILOR-MADE

Friday 01 Mar 2019
Overview Rating:
Our Service: Good
Our Tour: Excellent

Service rating :

Well arranged golden triangle tour. As always somethings were amazing others not so much. Highlights of course the Taj Mahal, the city palace in Udaipur and the amazing art in Bundi ( even if the accommodation in Bundi was the least liked of our hotels) Good hotels recommend The hilltop palace in Udaipur.- use the rooftop bar, Le Meridien in Delhi both fabulous , on the whole excellent food- one or two of the dining experience were poor. The driver provided was outstanding and all the local guides were good a couple of them amazing. One or two of them a bit pushy on getting you to visit buying opportunities! The recommended itinerary was well thought out and Wendy Wu were accommodating of the small changes we made, organised train journey and extra nights. the driver was happy to give you as much time as you could at each place, we never felt hurried. Some of the distances between places were long. Interestingly Wendy Wu seemed to out source the tour organising to Go India Journeys. Their reps met us at airport and gave general advice and guidance through out the holiday, popping up in all the hotels to make sure all was well- nice touch. Would recommend and use Wendy Wu again. They made the planning and getting visas easy as well as giving some good guidance initially when booking.

Product :

Please see previous comments on holiday and service

INDIA AGENT FAM TRIP - DLX

Saturday 13 Oct 2018
Overview Rating:
Our Service: Excellent
Excellent ground arrangements from being met at Delhi airport. Didn't realise Mr Singh was our driver throughout. He offered to take us out in the evenings and wait. Local guides were good and took us to local eateries. Changed itinerary to maximise enjoyment of tour. I.e. sunrise at Taj Mahal.

INDIA AGENT FAM TRIP - STD

Friday 21 Sep 2018
Overview Rating:
Our Service: Good
Our Tour: Excellent

Service rating :

Everything was nearly spot on. Our driver and guides were brilliant and the hotels as a whole were good, however the third bed at the Park Hotel in Delhi on our first visit was terribly uncomfortable with barely any mattress, however this was rectified by the time we returned at the end of our trip and the manager was extremely good at making amends. All three hotels did not have the room ready on arrival with three beds and towels which was my only niggle. Loved the itinerary and the timings were perfect, all sights were of real interest and the guides knowledge was excellent and really engaging.

Product :

Excellent value for money.

GOLDEN TRIANGLE

Sunday 11 Dec 2016
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

Fantastic, couldn't fault it! Best guide ever, helpful, informative and always courteous whatever was thrown at him, ever mindful of our safety. Great hotels in good locations and the country itself and the visits to historical places was just mind blowing, especially the Taj Mahal. Amazingly patient driver and his assistant who got us through the mad Delhi traffic etc. unscathed.

Product :

Excellent value for money, best quality hotels, coach and interesting tours. The Bollywood night was superb as was the short unscheduled trip to the market to barter for local presents. Just enough free time so it didn't seem like hard work. We used all of the hotel pools which were excellent.

Our Response

We are delighted to hear you enjoyed the Golden Triangle Tour, we would like to thank you for your warm comments, we look forward to seeing you on a future tour. 

We hope you have returned with many happy memorable memories from this unforgettable destination.

Kind Regards 

Zoe 
Customer Relations 

ANGKOR TO THE BAY

Sunday 11 Dec 2016
Overview Rating:
Our Service: Good
Our Tour: Good

Service rating :

My pre booking advert suggested that I could enjoy business class on the return journey for £99. When I phoned to book I was advised that it was not available from Manchester but via London it could be supplied for £199 each. I booked including a connecting flight from Manchester to Heathrow. My initial paperwork showed business class from Hanoi to Hong Kong and onwards to Heathrow. I would then have BA club world Heathrow to Manchester.
When my final e tickets arrived the last leg LHR to MCR was economy class. When I queried this I was told there was not a business class on that flight but that we could use the lounge! In the event it was a mad rush to catch the connecting flight which my partner and I did but her luggage didn't

Product :

Possibly more suited to someone with more stamina than me as it can be quite hectic. Lunch with 8 dishes became hard going and probably lighter snacks would have suited many people. The last few days of the tour turned into a personal struggle as I contracted what is euphemistically known as Delhi belly.

Our Response

We are sorry to hear your disappointment with Wendy Wu Tours, Please don't hesitate to contact our customer relations department who would be happy to help.

HIGHLIGHTS OF INDIA

Tuesday 13 Oct 2015
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

Excellent service through out the whole experience. we had a fabulous time,
the ******/ guide was very knowledgeable and extremely helpful. through out the tour he checked that we were happy with everything he was eager to please.

Product :

We totally loved the tour. wonderful places, acceptable hotels. if I had to fault the tour I would say start in Delhi traveling next to Udaipur continuing on route and ending at Varanasi. We finished at Udaipur this was the least impressive city - I think finishing at Varanasi would of been a total high.

Our Response

Thank you for taking the time to post your comments following your Highlights of India tour which you have recently returned from. It is very pleasing to hear your comments as it is clear you have enjoyed your visit to India.

We would also like to thank you for your comments relating to the order of cities visited as this is a unique insight you have provided us with and we need such feedback to ensure we offer the best product we possibly can.

We would love to have the chance to take you away with us again at some point in the not too distant future.

Kind regards,
Junior

RANTHAMBORE EXTENSION - SUPERIOR

Wednesday 25 Mar 2015
Overview Rating:
Our Service: Good
Our Tour: Good

Service rating :

Arrangements were very good but addition of safari at end of golden triangle tour led to excessive travelling . Drove from Jaipur to Delhi and then train to Ranthambore. Far easier to travel from Jaipur to Safari.

Product :

Accommodation good. Three safaris and no sign of tiger.

GOLDEN TRIANGLE (SUPERIOR)

Sunday 15 Feb 2015
Overview Rating:
Our Service: Good
Our Tour: Good
Well organised by Go India.
When we arrived back in Delhi there was no information to our flight home the following day. We had to contact them.
Liz was extremely efficent. Our only problem was the connecting flight to Goa from Mumbai, we should have taken the connecting flight as only half hour connection would have worked. We ended up with 5 hour delay .

Our Response

We are sorry to hear your flight to Goa was affected by a delay and that it was necessary for you to contact our agents in India for information about your flight home. We will pass your comments onto them. Thank you for your kind words about Liz and we hope you've returned with many happy and lasting memories of this unforgettable destination.

Kindest regards,
Lorraine, Wendy Wu Tours