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Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

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Rating
Customer Review

Gems of China

Wednesday 24 Jun 2026
Overview Rating:
Our Tour: Good
THIS TOUR WAS RELATIVELY MORE EXPENSIVE THAN WHAT WE WERE USED TO, BUT IT FITTED IN WITH THE TIMES THAT MY FAMILY MEMBERS WERE AVAILABLE TO TRAVEL AND INCLUDED SOME OF THE DESTINATIONS WE WANTED INCLUDED. OVERALL WE FEEL THE TOUR WAS WORTH THE COST PAID BECAUSE CHARLES AND SOME OF THE LOCAL GUIDES (DAVID IN BEIJING) PAID A LOT OF ATTENTION TO MY SON'S FOOD ALLERGIES SO THAT HE COULD EAT SOMETHING FROM MOST MEALS. THE COACHES WERE SPACIOUS FOR OUR GROUP OF 20. THE THREE GORGES CRIUSE WAS AN UNEXPECTED HIGHLIGHT, ESPECIALLY THE CITY VIEWS OF CHONQING AT THE COMMENCEMENT OF THE CRUISE. THE THREE KINGDOMS EXCURSION WAS ALSO VERY GOOD ALTHOUGH THERE WAS NO TRANSLATION OF THE STORY LINE DURING THE PRESENTATION. I DID GET QUITE ANNOYED AT THE LONG INTRODUCTION BY A MAN WITH NO ENGLISH TRANSLATION OFFERED. THE HOTELS WERE GENERALLY VERY GOOD, ALTHOUGH ON TWO OCCASIONS I REQUESTED A SWITCH TO A ROOM THAT WAS NOT TAINTED BY THE SMELL OF SMOKE, WHICH WAS GRANTED SATISFACTORILY.

Our Response

Dear Nathan,
Thank you for taking the time to share your feedback on your recent tour. We are pleased to hear that overall you enjoyed the tour, and Charles and David made it more special and memorable.
Thank you also for your comments regarding the lack of translation during the Three Kingdoms excursion and the hotel room issues. We are sorry for any inconvenience caused and have shared your feedback with our local teams for review and improvement.
We appreciate your support and hope to welcome you and your family again in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam Panorama

Thursday 16 Apr 2026
Overview Rating:
Our Tour: Good
Excellent tour of Vietnam but sometimes too much travelling on the coach and not enough quality time in some of the fabulous destinations
The meals also could be a little repetitive
Our tour leader Qui (Tom) was most excellent and a fantastic ambassador for his country 🇻🇳

Classic China

Wednesday 18 Feb 2026
Overview Rating:
Our Service: Excellent
The booking process was excellent. We booked our trip at the Destinations travel show and despite the stand being busy our adviser Keith was very knowledgeable, helpful, and patient. We were able to book the whole trip, including flights upgrades and options all in one visit.
We have subsequently received email confirmation which matches exactly what we understood we had booked.
Hopefully the holiday itself will be as good as the services we have received up until now.

Our Response

Thank you so much for your fantastic 5‑star review!

We’re delighted to hear that your booking experience at the Destinations Travel Show was excellent. Even during such a busy event, it’s wonderful to know that Keith was knowledgeable, helpful and patient while guiding you through your full booking — including flights, upgrades and all your options.

We’re also pleased that your confirmation matched exactly what you expected.

Thank you for choosing to book with us, and we truly hope your holiday is every bit as enjoyable as the service you’ve received so far!

Kerala & the Southern Highlights

Saturday 31 Jan 2026
Overview Rating:
Our Service: Excellent
Wendy Wu Tours are the best company that I have ever travelled with. They take care of everything so that you can fully immerse yourself in the wonderful experience of travel to many destinations that they cover. Cannot fault them and would find it hard to go with any other company. Excellent service from start to finish.

Secrets of Saudi Arabia

Friday 30 Jan 2026
Overview Rating:
Our Service: Excellent
I booked with Wendy Wu at the Destinations exhibition. The adviser was charming and extremely helpful, answering all my questions on a busy stall without making me feel rushed. I made my booking with complete confidence, despite it being an impulse choice!

Journey through Jordan

Wednesday 21 Jan 2026
Overview Rating:
Our Service: Excellent
Booked at Destinations Travel Show in Manchester for Jordan with excellent attentive service from Keith and Natasha.
Keith explained everything about the tour and Natasha found a flight package tailor made to our requirements.

Inspiring India

Wednesday 21 Jan 2026
Overview Rating:
Our Service: Excellent
Wonderful, friendly service from the team at the roadshow at Tunbridge Wells on 20th Jan 2026. A very informative presentation to highlight a few of the places available with Wendy Wu. Space created to enable questions to be asked and the team were available to discuss any travel plans and to book a tour after the presentation.
Beau was very helpful in answering my questions and it was great to finally meet her having had numerous conversations regarding previous tours.
The Destinations Show is great to visit, but for me, the smaller setting of the roadshow was a much nicer experience.

Majestic Yangtze

Sunday 18 Jan 2026
Overview Rating:
Our Service: Excellent
Whilst we attended the Destinations travel show in Manchester we started talking to Andy regarding a tour to China. He seemed very knowledgeable on this tour which was the Majestic Yangtze. We decided to book while there an the service was excellent.

Our Response

Thank you for your great feedback.

We are very pleased to hear that you met Andy at the Destinations Travel Show in Manchester and that his knowledge of the Majestic Yangtze tour helped you with your decision. It is wonderful to know the booking experience on the day was excellent, and we hope this is the start of a truly memorable journey to China.

Kind regards,
Jimmy
Wendy Wu Tours

China & Tibet Discovery

Saturday 17 Jan 2026
Overview Rating:
Our Service: Excellent
The Wendy Wu staff at the Machester Destinations show were really good: knowledgeable and responsive, and able to answer all our questions, and sort out a booking with all the flight details, there and then. I hope the holiday lives up to its promise- no reason to think it won't, but let's see.

Our Response

Thank you for your review!

It is great to hear that you booked your trip to China at the Manchester Destinations Show and that our team were able to answer all your questions and finalise the booking, including flight details, on the day. We really appreciate your confidence in us and very much trust the holiday more than lives up to its promise.

Kind regards,
Jimmy
Wendy Wu Tours

Japan Uncovered

Friday 16 Jan 2026
Overview Rating:
Our Service: Excellent
Met at DESTINATIONS show in Manchester. The representative was extremely helpful in arranging a booking. Very happy with the service received and have travelled before with Wendy Wu, always well looked after.

Our Response

Thank you for your kind feedback.

We are pleased to hear that our representative at the Manchester Destinations Show was extremely helpful in arranging your booking. It is wonderful to know that, as a returning traveller, you continue to feel well looked after. We trust your upcoming trip with Wendy Wu Tours will be just as enjoyable.

Kind regards,
Jimmy
Wendy Wu Tours

Christmas in Sri Lanka

Friday 09 Jan 2026
Overview Rating:
Our Tour: Excellent
All excellant - accommodation, meals, tour guide,tour destinations and overall experiences

Our Response

Thank you for your wonderful feedback.

We are thrilled to hear that every aspect of your trip from accommodation and meals to the tour guide, destinations, and overall experiences was excellent.

We do hope you will travel with us again.

Kind regards

Jimmy
Wendy Wu Tours

Christmas in South Africa

Thursday 08 Jan 2026
Overview Rating:
Our Tour: Excellent
We had a wonderful time. The trip was well organised and the chosen destinations were very interesting. The highlights were Kruger and Table Mountain on Christmas morning

Our Response

Thank you for your feedback.

We are thrilled to hear that you had a wonderful time and enjoyed a well-organised trip with interesting destinations.

We do hope to be of service to you again.

Kind regards.

Jimmy
Wendy Wu Tours

Discover Japan

Monday 15 Dec 2025
Overview Rating:
Our Tour: Excellent
Great itinerary, great service from Wendy Wu staff in Australia and a wonderful guide in Japan (Mariko Hirata).

The tour was full-on but delivered on everything I was thinking of. Accommodation was great, destinations and activities were excellent. The daily organisation also managed to avoid heavy tourist numbers at a number of sites and that was much appreciated.

Happy to travel again to Japan and with Wendy Wu, am already planning the next trip.

Ancient Empires of China & Japan

Saturday 22 Nov 2025
Overview Rating:
Our Tour: Excellent
A comprehensive tour of the best of China and Japan. Excellent hotels, superb guides. You must be prepared to support very early starts on most days as it is the only way to enjoy many of the popular venues before the crowds arrive. Leaving the hotel on a coach by 07.30 is not unusual. It would be impossible to cover as much ground and visit so many of the stand out destinations as a solo traveller. Our Wendy Wu supported travel arrangements with multiple flights and bullet train journeys proved faultless. Overall we felt this tour offered good value for money.

Grand Tour of China

Tuesday 18 Nov 2025
Overview Rating:
Our Tour: Excellent
I should start with mentioning Frank, our tour guide, who was excellent in not only acting as a shepherd with his "flock" but was extremely knowledgable about places visited and ever so helpful when problems arose such as sickness, emergencies, hospital visits, medication etc. Always patient, good natured and a great sense of humour. This was a once in a lifetime trip and the destinations visited fulfilled all our desires - Xian, Beijing, Dali, Kunming, Yangtze river, Chongqing, ChengDu, Guillin, Yangshuo, Hangzhou, Suzhou, Shanghai, and Hong Kong! It truly was stunning and unforgettable, and exhausting! This tour requires a good degree of fitness as there will be substantial walking involved. It also involves a high degree of transport and frequent packing / unpacking between accommodations. If there was one criticsm I would have to make, it would be able to spend more "me time" in some of the destinations even if this reduces the itinerary.