Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

MAGNIFICENT CHINA

Thursday 15 Nov 2018

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

The tour was well planned and arrangements excellent. Cannot think of any negatives and would recommend to anyone who could keep up tha pace

Product :

Really good value for money. Hoffman, our guide made the tour even better through his willingness to go out of his way to provide information, plan things effectively and ensure our welfare.
All hotels were reasonable given different Chinese expectations although Marco Polo hotel in Dubai was a little tired, out of the way and had a very noisy night club

Our Response

Thank you for your 5* review,
We are thrilled to hear that you had an excellent tour and that you thought it was well planned and smooth running. We are also delighted that you cannot think of any negative points! and it's fantastic that you would recommend our company to everyone! And we also hope you will think of us when booking your next trip!

DUBAI EXTENSION - MARCO POLO HOTEL

Friday 09 Nov 2018

Overview Rating:

Our Service: Excellent

Our Tour: Poor

Service rating :

Excellent organisation both during the booking process and on tour. Very knowledgeable staff in the office and on tour. They really look after you and make your holiday one to treasure. Their experience in this market really shows.

Product :

I would have liked to have the choice of included excursion, eg to see traditional Dubai or modern Dubai. Unfortunately I did not have time to see both.

Our Response

Thank you for your 5* review!
We are thrilled that you had an excellent experience throughout the booking process and during the tour.
We are delighted that you found our staff and guides very informative and helpful, and we are so pleased that you highlighted this to us. We hope you bear us in mind for your next tour!

LEGENDS OF CHINA

Sunday 25 Jun 2017

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

Wendy Woo tours delivered everything we expected from arranging pick up from home and chauffeur transport to and from and our stop off in Dubai and in China but also the provision of excellent 5* hotels in China all supported by our wonderful national guide Ivy. The tour was well paced and the additional extra such as a lecture at the terracotta army, access to the archeologists at the Hangyangling mausoleum, dumpling making and many others made the tour special.
Our national guide Ivy looked after everyones needs and made sure everyone was happy with the pace.

Product :

We received everything we expected and more and will be booking further tours to other countries with Wendy Woo

Our Response

Thank you for your kind feedback, we're delighted to hear that you were so pleased with our exclusive experiences, and hope you felt they gave you a real insight into Chinese Culture and history!