Reviews

Superb organisation, knowledgeable guides, helpful staff. Well-organised visits.

Food good; if anything too much, but they adjusted with experience. Bit low on fruit towards the end of voyage. Overloaded on sticky rice! Avoid western-style food (unless trained by a western chef!)

Room was great (clean, although some minor signs of wear). Clean and comfortable bed.

Accommodation was very good throughout.
Organised trips were good although I feel a couple of day's too much was Organised leaving little free time to explore individually.
Due to time constraints sometimes it was a taste of, rather than an indepth visit of somewhere.
Although all inclusive, all meals except breakfast were set menu's, which means you get to enjoy local food, however no choice of what you have
There were some real highlights and I feel good value for money. Definitely head off with a sense of adventure and a sense of humour and enjoy the journey.

The cabin was a good size and staff were excellent. The meals were well prepared if a little repetitive. The crew always made sure we were well looked after.
As an aside, the crew did all they could to make the cruise pleasant but there isn’t actually that much to see or do in the delta. This is a matter for the tour organisers and in no way reflects badly on the stay on board.

I can't fault the service I've had so far. I rang and was answered very quickly, definitely a plus in my book! Cheryl gave me all the information I asked for and made the process extremely easy and pleasant. This,so far, is the best service we've had from a holiday company. I travel quite regularly and this is my first time with Wendy Wu, but hopefully won't be the last.

knowledge and polite service

The tour looks great but we are only at the booking stage and while booking I put that we do not drink alcohol and would any concession be made on the price. I then got rather a curt email saying ‘ no drinks are included’ - which firstly is odd as it talks about being ‘ all inclusive and no extras!’ And most hotels I usually stay in include bottled water if the water is undrinkable and secondly and more importantly the 7 day river cruise clearly states in the detailed itinerary that local bear / wine and drinks are included . I sent this on to the email team and no response back . Now where I work I would not condescend to my customers / I would ensure I printed correct information and would feed back if I was wrong. I hope after the expense of the trip that this is not an indication of how they run the trip or will not be a memorable 30th weddings anniversary!

I hope this tour to Asia is as well organised, well constructed and enjoyable as my tour to China was last year

An all together good and positive experience. Your agent was friendly, courteous and knowledgeable.