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Reviews

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Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

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You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Guilin
 
Rating
Customer Review

Magnificent China

Wednesday 15 Oct 2025
Overview Rating:
Our Tour: Excellent
Absolutely fantastic, cram packed tour with so may contrasting places and experiences. Walking along the Great Walk and strolling round mountain tops where we stood above the clouds and looked down at the brown Yangtze where it met with its green tributaries. The deep crevices of the rift valley with its shafts of daylight poking through. We went under overhanging boulders and deep dark gorges. Such contrasting features.

We experienced the hustle and bustle of huge cities like Beijing and Shanghai and smaller towns like Guilin with a slower pace. We met Mr. Wong the fisherman, with his cormorants and asked him about his life, a way of life that's dying out as youngsters don't want to fish. They'd rather have city jobs.

I loved the .people's parks and the tea rooms with beautiful traditional music playing in one area and live singers backed by musicians in another part. Whilst visiting a rural settings just outside Guilin with its serene, tranquil, stunning scenery, we stumbled on a village wedding and were greeted with sweeties and peanuts as soon as we were spotted.

I will never forget the magnificent sight of the Terra-cotta army in their original burial sites and close encounters with a few of the warriors preserved in glass cases for closer inspection. And of course watching those lazy laid back pandas strolling around their grounds and leisurely climbing trees.

We went to four shows all very diverse and highly entertaining from the unique singing of the Beijing Opera, to the spectacular water show on the lake and then the jaw dropping acrobats and bikers in Shanghai.

Out on the streets and particularly in historic places, were lots of young ladies wearing stunning , traditional very evocative of a traditional Chinese culture. They were very beautiful.

There was so much more to see but I've already written more than I probably should.

Our tour guide, Alice was very professional with all the qualities necessary to keep us well fed, entertained, safe and well informed. She, along with Wendy Wu made this a trip of a life time. I loved every cram packed minute and crave those delicious banquet meals.

Our Response

Thanks so much for sending us such a detailed and informative review! Alice will be delighted to read this, she is known to be one of the best guides in China and we are delighted to have her as part of the Wendy Wu Tours team. Thanks again for the review, it is very much appreciated. Kind regards, Jimmy, Wendy Wu Tours.

Glories of China

Monday 06 Oct 2025
Overview Rating:
Our Tour: Excellent
Absolutely amazing holiday. Wendy Wu takes great care of you from start to finish with everything included and a guide who stays with you on the whole trip. We started at Shanghai and then on to Guilin and Yangshuo which for me were the highlights of the tour. Then on to Xian and finishing up at Beijing. There were optional extras available and everywhere we went the food was excellent. I felt we did all the major sights and learned so much about the culture and life in China.

Our Response

Thanks so much for your lovely review! We’re thrilled to hear you had such an amazing time exploring China with us. We’re so glad you enjoyed the food, sights, and cultural experiences along the way. We hope to welcome you on another Wendy Wu adventure soon. Thanks again, Jimmy, Wendy Wu Tours.

Additional Night Beijing|Ultimate China

Friday 03 Oct 2025
Overview Rating:
Our Tour: Excellent
Wendy wu tour along with Sean our guide for the month.
Made this ultimate China tour memorable and will always carry in our hearts.
The scenery and destination stops, / nights were strategically co ordinated for the build up of dramatic beyond stunning surrounds. Reaching the roof to the world.
I sincerely hope this tour stays the same, and that if you can afford the time please choose ultimate China with Guilin and Yangzhou , the most beautiful places to which I will return to for further exploration

Wonders of China

Tuesday 23 Sep 2025
Overview Rating:
Our Tour: Excellent
Ticked almost everything on the bucket list for China. It helped that all of guides were excellent and adjusted the tour based on the groups suggestions. Visited Great Wall, Bejing sites, Xian and the Terracota Army, Guilin and Li river Shanghai and much more. Great introduction to chinese food from the regions.

China Delights

Tuesday 27 May 2025
Overview Rating:
Our Tour: Good
Very extensive, well planned, but exhausting tour. Little or no free time.
Up at 06:00 to 07:00 back to hotel ~ 20:00 to 21:00.

Great guide David, caring, conscientious & kind, nothing was too much trouble for him.

Would have preferred to visit Shanghai's colonial era streets than cross the river to the newly developed area.

Boat tour in Wuzhen would have been more interesting than in Suzhou

I'd have been happier had our tour ended in Xian

High points
1 Evening tour of Xian city centre, full of life, festive lights everywhere, older people dancing on a wide pavement, we all joined in, young singers busking, such a joyous atmosphere.

2 Three great shows,

3 Great Chinese cuisine throughout

4 Jinling Shihu Garden Hotel, Suzhou - beautiful hotel

Low points
1 Beijing first day, thousands queueing in 35°C heat to enter Tiananmen Square, a horror show ! two separate securety passport checks then a further face scan before we could enter. Could hardly see the square for people, who went on mass to the Forbidden City where the crush was even worse - an exhausting, utter waste of time. We'd have been better off looking at a move tracing the history with aerial photos etc in air conditioned comfort. A tour of the cities shopping or embassy area would
have been more interresting & enjoyable

2 Hotels in new high tech areas Chengdu & Beijing, remote from
city centres. Dull surroundings, not that we had much time to explore

3 Dinner at "Irish Pub" in Guilin. Very poor quality food compared with excellent Chinese cuisine throughout. To be avoided.

4 Waterfall Hotel in Guilin - only two functioning lifts for 33 stories. Very stressfull mornings not knowing when a lift would arrive & when one did
if there would be room to get into it. Otherwise a fine hotel, well located.

I think that's enough to be going on with !

Wonders of China

Friday 16 May 2025
Overview Rating:
Our Tour: Excellent
An amazing full on experience that surpassed my expectations.
We travelled from Beijing to Shanghai escorted by our national guide Louis and a series of local guides. Our group of 14 (from Australia, New Zealand and UK) travelled by coach, boat, bullet train, high speed train and internal flights. Our hotels were of a very good standard, the food was plentiful and excellent but limited in choice for vegetarians.
Bucket lists were ticked at the Forbidden City, The Great Wall, the Terracotta Warriors and let's not forget the Pandas.
Particularly memorable were a Drone spectacular by the river in Chongquin, a lakeside show in Guilin overlooked by the amazing illuminated Karst rock formations and the walled city of Xi'an as beautiful by night as it is by day.
China is an enormous country in the tiny bit we saw a country that although proud of it's heritage and ancient buildings does not dwell in the past. Parts of Shanghai resemble sets from a science fiction film - ultra modern, clean lines and very high tech.
My lasting memories will be of an amazing country with gracious, welcoming people. Would I go again - definitely if it wasn't quite so far away.
I ❤️ China

Wonders of China

Monday 07 Apr 2025
Overview Rating:
Our Tour: Excellent
A fabulous tour incorporating all the key elements of China in one tour. It’s an action packed itinerary taking in all the key sites and carefully managed by your national guide, with local guides at each other main location to assist.

We had 24 on this tour group and everyone got on pretty well. Our National guide George took great care of us - he was super organised and his level of English was really impressive. He diligently catered for the various dietary requirements within the group and gave us rich insights into how China is. My last trip to China was in 1992 and the advancement is amazing! Certainly the standard of food and service facilities have improved massively!

There are several early morning starts but all understandable given that we had to cover vast distances using the various transport options - bullet trains, internal flights, cruise boats and we took a ride on the maglev train in Shanghai too! Beijing and Xian were amazing and stepped in history of course but beware that it’s full on with lots of walking as the sites are vast. The Great Wall is spectacular but that is pretty steep so those that are super for can get a challenge!

If would have been good to have a little break or chill day but we used the first day of the Yangtze River cruise to do this. The optional excursions are good - especially the acrobatics show and the night performance in Guilin if the weather permits it - go! We had a mini heatwave whilst we’re were there this March so be prepared and bring summer clothes!! Or buy some at Yangshuo!

Would highly recommend this tour and will definitely go with Wendy Wu Tours again.

Wonders of China

Sunday 06 Oct 2024
Overview Rating:
Our Tour: Excellent
Excellent trip. Britney, the tour guide was superb. Hotels were very good with Western and Chinese breakfast buffet. Very tasty Chinese lunch and evening meals.
Well organised visits to lots of iconic places such as Tianimum square, Great Wall, Terracotta warriors, Giant pandas.
Stunning scenery along the Yangtze river and especially in Guilin and along the river.
2nd tour I have done with Wendy Wu and would strongly recommend them.

Wonders of China

Friday 07 Jun 2024
Overview Rating:
Our Tour: Good
Very exhausting trip but managed to see all the must see sights of China. I would have changed the schedule if I could to allow time to change and shower before going out to dinner. Also would have preferred 3 nights in Guilin rather than 2. to have avoided yet another hotel stop. 1 night in Guilin then an overnight in Yangshuo County and then travelling back to Guilin the next day. Be prepared for big crowds everywhere.

Wonders of China

Sunday 26 May 2024
Overview Rating:
Our Tour: Excellent
Totally excellent. The first few days were quite hard - relentless schedule to ensure we got the most from Beijing and Xi'an - before heading into the country. Slower pace on the river with Guilin the highlight. Returned to civilization in Shanghai. Unforgettable.

Glories of China

Monday 22 Apr 2024
Overview Rating:
Our Tour: Excellent
For those that are considering the "Glories of China" offering from Wendy Wu, but remain doubtful if a multi-centre guided tour, in the best hotels with inclusive meals is a bit too expensive. May I tell you, I thought the same thing before I booked. But I am so glad I went for it. The Tour was jam packed with things to see and do. 2x internal flights, a 4 1/2 hour river cruise. Bullet train and Mag-Lev train journeys. Going to the top a skyscraper in Shanghai and viewing the city lights at night from a river boat. What an amazing spectacle. You will experience the hustle and bustle of cities and the more sedate pace of rural life. You can catch a show or two, or three. And if you're worried about the food, the cuisine was second to none, with a few local delicacies thrown in. There was always plenty to go around. Then there are the tourist landmarks, The Great Wall, Forbidden City, Summer Palace, Yu Gardens, Xian city walls, The Terracotta army, Guilin Pagodas, and more. I came away wowed. And wanting to do it all again. Amazing!!

Ancient Empires of China & Japan

Friday 03 Nov 2023
Overview Rating:
Our Tour: Excellent
He care given by the representatives in each Ithaca were wonderful and Penny who travelled with us for our journey through China was exceptional.

Sam in Japan was most thorough and caring.

However, we did have a few niggles!

In China we were were not told in advance about the optional extra trips, which were not really optional as there was no alternative really. Having taken enough cash for our spending we had to find a bank or ATM to get more cash. We were not alone with this problem. Everything in Japan was included.

We cannot understand why the China rep in Guilin didn’t know about the World Cycle race that caused delays for our coach getting back to Guilin. She decided to try and walk us to another venue until the coach could leave our hotel, on a hot day with no footpath and lots of traffic. Most of our group were in their 70’s and 80’s…and it was very hard. After refreshments, transport was found and took us back down the hill we had walked up, back to the coach, which could now drive into the town!

Wonders of China

Wednesday 27 Sep 2023
Overview Rating:
Our Tour: Excellent
Wendy Wu delivered a fantastic itinerary on their "Wonders of China" trip. It covered all the major cultural attractions in Beijing, Xian & Guilin travelling by plane, boat & bullet train.
Addison, our national guide , was brilliant in every way & is a great ambassador for his country, hometown of Xian & the Wendy Wu company. We became his 'family' for the tour & we all loved him. All the local guides in each city were very knowledgeable & helpful too.
The local cuisine throughout was a delight to the palate & we have been left with wonderful memories that will last forever.
The icing on the cake was our three day adventures in Tibet thanks to our lovely guide Yangte. My knowledge of Buddism has greatly increased & I have gained a great friend in the Himalayas.
Thank you Wendy Wu for your excellent organisation & help with the visa. You made it so easy & I will certainly travel with you again.

GLORIES OF CHINA

Friday 14 Jun 2019
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

Easy online booking with any queries quickly answered. Visa process very efficient and final paperwork and documents arrived in plenty of time.

Product :

It was never going to be a relaxing holiday and a few of the day's involving internal travel were pretty full on but China is a big place and it has to be done. The organisation was superb from the time we were met by our national guide Eileen at Shanghai to the time she (tearfully) waved us goodbye at Beijing the tour ran like clockwork. All hotels were good by any standard and any room problems were quickly resolved. Free bottles of water were provided in every hotel. Some locations were better than others with the hotels in Guilin and Yangshuo particularly well placed for an evening stroll and see local life. Our local guides were good although they did tend to give a heavy sell on the "optional" tours on offer. The selling at the factories we visited tended to be a bit full on but then again I did manage to get a bargain at the jade factory. Don't be afraid to haggle hard and maybe you will be offered a "secret" price. We were a group of 25 with 7 different nationalities who bonded well and made the trip enjoyable.

Our Response


Thank you for your review.

We are pleased to hear all your questions were answered quickly, and your visa process was make easy and efficient for you.

We hope you have returned home with some wonderful memories of the sights you saw that will remain with you for many years to come.

WONDERS OF CHINA

Sunday 17 Jun 2018
Overview Rating:
Our Service: Excellent
Could not fault the organisation from start to finish. Well looked after through out the tour lots to see and do. Accommodation in most cases was perfected, Guilin was a bit dated but clean and tidy.
The one let down was the wall. We did see the wall but the section we went to, no matter which way you walked required many steps. Of are party less than half attempted to climb the steps and it was brutal. The brochure intimate that you could hire a bicycle which gave the Impression there may be some straight section,wrong.

Our Response

Thank you for taking the time to review your recent trip to China!


We are pleased to hear you felt well looked after and were able to see some amazing sights!


Unfortunately, it isn't possible to hire bikes along the Great Wall, and the steps are steep. We are sorry to hear that some aspects of the tour wasn't as you had anticipated, but we hope you have come away with some wonderful memories that will last a lifetime.