Reviews

Very friendly, helpful and efficient as always.

A most interesting tour which delivered what the brochure promised. The Wendy Wu pre-tour information, however, was out of date with reference to some tour experiences, eg. no food available on the 9 hour train journey north from Kolkata - we were provided with lunch boxes and food could be purchased from vendors who walked through the carriages. Our national guides were very informative, though the India guide was lax in his management style - however, he did put in extra visits which we all appreciated and enjoyed.

People need to read the small print with this holiday - there are far too many Buddhist temples/dzongs/chorten/stupa and both Indian and Bhutanese guides added extra ones in. Some were in spectacular places so that added an extra dimension, especially for those who are looking for a dramatic camera shot. Also, Wendy Wu’s information is extremely inaccurate; distances between places take far longer to travel, so the length of time in the mini-bus is far greater than stated (frequently double - these are not roads one can speed on). No tea-making equipment is necessary - I wasted luggage space on a travel kettle. Be aware that good views of distant mountains are unlikely at this time of year (April) being near the rainy season and pollution is also affecting clarity. Having said all this, the guides were great, especially the Bhutanese one, the drivers very skilful (positively heroic in the case of the Indian one), the Bhuddist temples etc very interesting (just too many), the food very good, although apart from eggs, a bit short of meat alternatives in Bhutan (no pulses or paneer) . The Tiger’s Nest trek was arduous but spectacular and definitely worth it! Other walks were brilliant, especially the walk through the rhododendron forest - the group would have loved to have had more walks. This was my first Wendy Wu holiday and I loved it, but some of the details above detracted from the overall experience.

Once again the administrative support from Wendy Wu prior to the trip was fantastic (visa applications, information provided etc). The itinerary was as advertised and very varied. The local guides were incredibly knowledgeable and made every day interesting. When local issues got in the way of plans (cancelled trains, landslips) they were dealt with without any concern and with no impact on the enjoyment of our holiday. Food and accommodation were excellent. Between booking the holiday and our travel date the daily tourist tax for Bhutan was reduced. Wendy Wu promptly provided an appropriate refund. Highly recommend.

it is a trip that I had wanted to take for several years and it did not disappoint

Excellent communication with my booking . Helpful, personal , clear and informed advice given.

Knowledgable agent who guided me through the booking process skillfully and ensured that I knew exactly what I had to pay and the special offers which I could claim.

Excellent customer service. Answered my questions thoroughly and the booking was made quickly and efficiently.

Wonderful experience in a part of India and Bhutan not often visited. Very well organised

Service rating :

Every thing went very smoothly this was our 4th trip using wendy wu.

Product :

Very exciting trip an excellent small group could not have been better. Butan was brilliant and the tour guides there were so caring and they added the whole holiday.