Reviews

Booked yesterday 28th Nov, not yet had confirmation.

Very good tour and would definitely recommend Wendy Wu tours. The local guides, Summer, Stephen and Penny were all exceptional.
It was great seeing the Great Wall, Terracotta Warriors and especially the Pandas! However, I would say that people need to be warned how steep the steps are on the Great Wall. Also, although we wanted to sample the local cuisine, twice a day every day was a bit much so maybe an evening or two where you could do your own thing might be a good idea. Otherwise it was a really good tour.

As a solo traveler, i was daunted by travelling on my own - I needn't have been. This was the best holiday I have had in a very long time. Wendy Wu ware very organized, answered my concerns prior to travelling and arranged the Chinese visa very quickly. The Flights were comfortable and it was great being met at the destination airport by Steven, the local tour guide. The standard of the hotels was high ( at least 5*). The tour activities were amazing (Tiananman Sq, Forbidden City, Great Wall, Terracotta Warriors, Bullet train, Pandas... to name a few). We had plenty of time to explore the areas, but be warned, you are on your feet a lot (so well worth it though). The food was good, albeit sometimes a little repetitive and vegetarians are well catered for. I do have to say the Tour Director, Summer and the local Guides were brilliant and really made the holiday special. I highly recommend Wendy Wu. Im now booking my next trip with them. Thank you.

This is a really intense holiday - very little time for r&r - but what you see is incredible! Our tour guide, Betty, was fantastic and the food was incredible. I honestly can’t gush enough about this holiday. And seeing pandas on two consecutive days was just a dream…

Friendly, helpful and efficient. Filled me with confidence that I was doing the right thing booking with this company.

Friendly and informative staff

Quick response and knowledgeable staff

Excellent tour with knowledgeable and helpful guides. Fantastic accommodation throughout and delicious meals. This tour involves a significant amount of walking so wear comfy footwear.

An excellent range of tours to choose from. Luke, who talked us through the booking was personable and helpful. Our initial request for an appointment was a little less helpful.
We can’t comment on the tour as we have only just booked and could therefore only recommend the booking service.

Very helpful company without being pushy, listened to my requirements and came up with a good package at a reasonable price. Could have found a cheaper tour but with companies who are not ATOL and ABTA linked, this is something we were keen to have. Also holiday booking includes flights to and from China something which the China based tour companies don't seem to do. Thanks Wendy Wu tours looking forward to our holiday next year with you.

Excellent very well organised tour, with really good helpful, friendly and caring guides. Eva our tour manager was superb, making sure every one was looked after.

Service rating :

Booking was very efficient and sound advice was given. Air China was amazingly good considering I had read some fairly bad accounts of their services.
Hotels we stayed in were of a good quality.
Internal flight and Bullet train were excellent.

Local guides very informative and with good English. Fin in Chendu had excellent English. Sites amazing as expected.


None of this would have held together without our national guide, Ivan, who was outstanding. Dealing with the language, regulations, airport and train stations would have been a nightmare without him. He was amazingly calm, well organised, kind and efficient. How he didn't lose some of us in the Forbidden City I will never know.

Product :

Please read my review carefully

Service rating :

The whole tour from the moment we were met in China by our National Guide, Ivan, was first class, giving us a truly wonderful holiday. Highly recommend Wendy Woo for China.

Product :

The whole experience was first class thanks to our National Guide, Ivan, and the team of local guides who helped us to make the most of a short tour. It was full of wonders such as the Great Wall, the Terracotta Warriors, the pandas, palaces, parks, gardens etc plus great food, shows and a great bunch of travelling companions.

Service rating :

Jason Gao (National guide) was amazing and local Guide Susan in Chengdu and Andy in Beijing were good/

Product :

Hotels at Beijing and Xi'an were good, especially the Boffo L in Xi'an (which we believe was brand new to Wend Wu Tours). Hotel in Chengdu was disappointing - staff did not speak much English, not very helpful, room was disappointing.

Very good tour of the highlights of China. The guides couldn’t do enough to accommodate everyone and deserve a special mention. The hotels flights and coaches were all of a good standard. There was plenty of variety in the meals. In terms of drinks offered we were restricted to the same high sugar fizzy drinks or nothing which may need looking into. There were no sugar free options available. Despite this being marketed at a level 1 physical activity tour it involved a lot of walking on hilly areas and mountain ascent due to itenerary which was physically demanding and we were not prewarned about this. Overall it is a good value tour and perfect for an insight into China. I would book with Wendy Wu again and recommend them to family and friends.