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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to India
 
Rating
Customer Review

Inspiring India

Tuesday 19 Nov 2024
Overview Rating:
Our Tour: Good
Great tour for first time visitors to India. Ample time spend at all the major sights and tour guide was very informative. Bus not of the same standard as what European travellers may be used to but still comfortable. Accommodation by and large average to good but meals very average at best with very little variation. Regardless we had a great time and can definitely recommend this tour.

India by Rail

Sunday 10 Nov 2024
Overview Rating:
Our Service: Excellent
Lovely adviser Matt

Highlights of India

Sunday 10 Nov 2024
Overview Rating:
Our Tour: Excellent
We added an extra day cut out the,night flight which was a big start.
18 days of the best experience of India an a ton packed tour of life and history of this beautiful country.

However not for the faint hearted. A lot of walking and long bus rides so you need to fairly fit as the temperature was also around 33 degrees + most days.
Highlight. Varanasi where my father came from. To "To tread the boards" where he was born was magic.

Twilight. There really was not one in this vibrant land.

India by Rail

Friday 08 Nov 2024
Overview Rating:
Our Tour: Good
We saw some wonderful sights and enjoyed our adventure. You have to “embrace” India, it is very, very busy and lots of honking of horns!

We would rate the physical aspect of the tour higher than 2, at Jama Masjid in Delhi there were over 20 very steep steps to get into the Mosque, at Varansi the steps at the ghat again are very steep and you have to be able to get on and off a small boat onto mud banks, there is also a lot of walking. In addition you have to be able to get on and off very busy trains with your luggage that only stops at the station for a few minutes. Hemal our guide was brilliant with some less physically able guests and on two occasions sorted out for our luggage to be driven to the next hotel.

It is a non stop tour, lots of very early starts and late back to the hotel in the evening but we booked this tour as we wanted to see a lot of India and it didn’t disappoint.

India by Rail

Monday 04 Nov 2024
Overview Rating:
Our Tour: Good
Fab holiday except for trains number two and three. Dirty and very shabby ..
first and last train on itinerary were clean and comfortable .

This is my third trip to India and have done trains before but this was a different experience .

Toy train in Shimla is tiny and cramped .
Two seater seats suitable for two slim sized people .
Shabby interior .
Myself and four others from my group were put in a carriage with locals . they had luggage piled in every available bit of space . It was cramped , no room to move .
Man opposite me kept scratching his nether regions , I chose to stand !
No room in other carriages .
Other group members had a more enjoyable trip as they weren’t in a crammed carriage .
Train journeys are not romantic if that’s what you’re hoping for .

Taken to train Station at 6am for an 8am train .some stations are dirty with disgusting toilets ., very few seats .
26 people in tour group , far too big , tour guide could t cope .
Lack of porters . Had to cross and walk down railway lines with our luggage .
Not for elderly or unfit .

Horrendous early starts .and late arrival back at hotel in the evening ., 7pm ish .
Only had time to wash hands then go for dinner
. No socialising due to next morning early starts , usually around 6am .

Hotels were all really good with good Indian food . Don’t expect an English Breakfast .

Some wonderful restaurants for lunch , most memorable one in Shimla .

Jam packed itinerary , no free time for anything which was a shame , but what we got to see and do was superb .

Had a fantastic time but it’s full on .

I’d recommend this holiday 100% if the train was ditched .

Northern India Discovery

Friday 01 Nov 2024
Overview Rating:
Our Tour: Excellent
Great insight to a totally different culture and see the great historical sights.

Inspiring India

Wednesday 30 Oct 2024
Overview Rating:
Our Tour: Good
My wife has long tried to get me to go to India. I eventually agreed, and I didn't know what to expect, but I was pleasantly surprised.
Our tour manager was very knowledgeable and guided us around the different sites we visited. We never felt threatened; in fact, people wanted to talk to us, and they asked if we liked India, and they were very friendly.
The Tour was hectic, but we would not have seen so much if we had tried to organize it ourselves. We enjoyed it so much that we are thinking about another tour of South India.

India by Rail

Wednesday 30 Oct 2024
Overview Rating:
Our Tour: Good
We had a fantastic experience and saw an incredible number of interesting and historic places. It was very hectic though and is not for the old or immobile.
Hotels and food were amazing but we did not have any downtime to enjoy the facilities.
To get a 5 star review the tour holiday should be a day longer with more downtime in the hotels and perhaps fewer very early starts.
Our group was of 26 people. Three needed assistance or wheelchairs at times. I would suggest a maximum of 20 people and the grade should rise from level 2 to level 3.

Saying all that we really loved the holiday and would recommend it to like minded friends.
Finally our guide Hemal was excellent as were the local representatives.

Rajasthan Panorama

Tuesday 29 Oct 2024
Overview Rating:
Our Tour: Excellent
Fantastic holiday, great tour guide (Mr B). Overall good hotels and food. Very good flights with Virgin, recommend the upgrade as it is a long time in the sky. Coach transport throughout the three weeks was in a fully a/c modern vehicle with drivers mate keeping us well supplied with water etc.
If you wanted a relaxing break, this holiday is not for you but if you want to experience all India has to offer, sights, sounds, smells and everything else, GO!!

Christmas in India

Thursday 03 Oct 2024
Overview Rating:
Our Service: Excellent
excellent, with a few exception on food

Inspiring India

Sunday 29 Sep 2024
Overview Rating:
Our Service: Excellent
Extremely informative and easy to deal with. The booking experience was no problem. This will be the second Wendy Wu booking having been on a previous tour with this Company, although booked as part of a cruise package through another Company. That included a visit to China. The guides were excellent on that tour hence booking directly this time. Keith and Natasha are a credit to Wendy Wu

Inspiring India

Friday 20 Sep 2024
Overview Rating:
Our Service: Excellent
I wanted to vary the extension and change to different flights. Natasha was really helpful and sorted everything.

Inspiring India

Wednesday 28 Aug 2024
Overview Rating:
Our Service: Excellent
Dealt with sales consultant Arti who could not have been more helpful.
After several different attempts, with her help we managed to tailor make a guided tour of Rajasthan to meet our requirements.

Our Response

Thank you for your review and we're thrilled to hear that Arti was able to help tailor the perfect Rajasthan tour for you. We are sure you will have an incredible experience. Jimmy, Wendy Wu Tours.

Inspiring India

Thursday 15 Aug 2024
Overview Rating:
Our Service: Excellent
Impeccable! Not pushy selling at all. Wendy Wu Reps and Sales Staff are so knowledgeable, helpful and genuinely friendly. Having been in the customer service side of business all of my working life (and I have just retired this year in July) I recognise a superb team when I meet one and Wendy Wu come out as THE best at Customer Service and Customer Relations I have ever encountered. They are in my opinion the most honest and best at what they do and I would not hesitate to recommend them to anyone at all

Our Response

Thank you for your wonderful review and kind words. We’re delighted to hear that our team’s knowledge, helpfulness, and genuine friendliness made a positive impression. Your recognition truly means a lot to us, and we deeply appreciate your high recommendation.

Do let us know if we can assist you further.

Many thanks and kind regards,
Jimmy,
Wendy Wu Tours

Highlights of India

Monday 01 Jul 2024
Overview Rating:
Our Service: Excellent
I contacted Keith following the recent roadshow in Southend to discuss a potential booking to India. He couldn’t deal with me at that moment but arranged for Julia to call. She contacted me within 5 minutes and answered my queries regarding changes to the flights. I booked the tour as consequence and received the confirmation shortly afterwards.