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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Japan
 
Rating
Customer Review

Japan by Rail

Monday 02 Dec 2024
Overview Rating:
Our Tour: Excellent
This is a truly fantastic rail service, I can't fault it,

Off-Beat Japan

Sunday 01 Dec 2024
Overview Rating:
Our Tour: Excellent
A very busy and interesting trip taking in the full range of sightseeing possibilities..
The urban sprawl of Tokyo contrasted with the peaceful monastery in the mountains . We saw monkeys and Mount Fuji under blue skies so felt very privileged.
Our guide Shioji was brilliant.

Japan Uncovered - HN

Saturday 30 Nov 2024
Overview Rating:
Our Service: Excellent
Our holiday inquiry was dealt with professionally from start to finish with the manager stepping in to provide assistance when the two girls were out of office. The manager was also helpful in providing additional discounts to both our tour price and airfares

Japan & the Scenic South

Wednesday 27 Nov 2024
Overview Rating:
Our Tour: Excellent
The hotels were all excellent . The guide was outstanding . The details I received prior to the trip were all relevant.
The food was excellent . The coach and the different drivers were all very good .

Japan by Rail - HN

Wednesday 27 Nov 2024
Overview Rating:
Our Service: Excellent
Cheryl sorted by booking extremely efficiently and had a very friendly
manner

Japan Uncovered

Wednesday 27 Nov 2024
Overview Rating:
Our Tour: Excellent
Visited many amazing places. The local guide was excellent. Food and Hotels very good. Would. have ped a smaller group size but I suppose that would increase the price.

Off-Beat Japan

Tuesday 26 Nov 2024
Overview Rating:
Our Tour: Excellent
A great trip, all the activities were wonderful, the guide was great snd all the logistics were perfect.

Jewels of Japan

Monday 25 Nov 2024
Overview Rating:
Our Tour: Good
The Jewels of Japan tour was made enjoyable by our guide Arch who did an excellent job. I am a vegetarian so I expected difficulty getting food in Japan. Arch ensured everywhere we went vegetarian food was available for me which I really appreciated. Arch was attentive, well informed and patient with all the tour members. The tour itinerary provided a great overview of Japan. The tour visited all the sites I wanted and some extras beside. The only negative comment I have is the final hotel we stayed in Osaka. The Hotel Monteray was very dirty, shabby and the breakfast was poor. I would not recommend it. Also, perhaps some time could be scheduled for personal exploration, relaxing and shopping during the tour.
Overall. I had a great time and would recommend our tour guide Arch (who was fantastic) and the Jewels of Japan tour.

Jewels of Japan

Sunday 24 Nov 2024
Overview Rating:
Our Tour: Good
A lot of places covered in a short period of time. It was a busy and hectic tour- could have done with spending more time at some places and less time at others. The guide was excellent. The meals were included which was a plus point , however for those with dietary restrictions or allergies the food could have been catered for better. The ingredients were not labelled and often we were not informed of what was being served .

Discover Japan

Thursday 21 Nov 2024
Overview Rating:
Our Tour: Good
Great holiday, packed a lot in, so inevitably early starts in the morning.
Our guide, Rumiko, was excellent.
The food was very good, and beautifully presented. I found the meals very rushed, particularly dinner. Everything was laid out when you sat down, and as there are no””courses” often all finished in about 45 minutes. I suppose this is the Japanese way but I usually consider dinner a highlight of the evening when on holiday and would prefer a more leisurely meal.

Discover Japan

Wednesday 20 Nov 2024
Overview Rating:
Our Tour: Excellent
Very interesting holiday busy itinerary.
Saw lots excellent guide.

Japan by Rail - HN

Wednesday 20 Nov 2024
Overview Rating:
Our Tour: Excellent

Experience Japan

Wednesday 20 Nov 2024
Overview Rating:
Our Tour: Excellent
First class from start to finish.
Attention to detail superb from pickup to the return home.
Our tour guide was exceptional, from history lessons ,to her attention to detail, nothing escaped her! She really was great, had a great sense of humour, even though at times it must have felt like she was herding cats!!,,
Would not hesitate to use Wendy Wu tours in future.

Off-Beat Japan

Tuesday 19 Nov 2024
Overview Rating:
Our Service: Excellent
Very helpful and checked around to find best flights. Changed name to correct one immediately when informed it was incorrect.

Jewels of Japan - HN

Tuesday 12 Nov 2024
Overview Rating:
Our Tour: Good