Reviews

Booking our Japan trip with Natasha was very smooth. She ensured we received the right sale discounts and offered a choice of flights, from which we selected the best option for us.
Confirmation etc was sent through immediately and this first interaction with Wendy Wu makes us optimistic that our holiday in November will be everything we are hoping for.

Excellent service. Natasha was very helpful and made sure I selected the right holiday for me.

Detailed, informative & friendly!

Efficient, very friendly and helpful. Answered all of our questions

We went to the Manchester Destinations travel show having firstly attended an online webinar and got to meet Wendy Wu doing a talk, soooo much energy😎. The staff at the show were brilliant and Andy looked after us so well tailoring the flights and add-ons we wanted booking us a holiday of a lifetime to Japan then Hong Kong.

Contacted them and placed order by phone.
Very informative and helpful

Excellent customer service.
Made booking my tour so simple.
Can't recommend Wendy Wu highly enough.

Cheryl was so helpful answering all our questions, finding best flights etc.
It mad booking so easy

Brilliant itinerary, good guide and well organised. Good hotels and attractions visited.

Tour was very well organised and the guide was very experienced and knowledgeable. A good mix of the main tourist sites in the big cities and some smaller cities and towns that were less crowded. Sometimes long days starting early but I didn't mind that because it ensured we got to see more places. Some things could be improved - the quality of the hotels varied, although all were OK and no specific issues with any. The food was generally good but the Japanese food could have been more varied and showcased more of the amazing food available in Japan - many days had very similar bento box style meals.

Our holiday inquiry was dealt with professionally from start to finish with the manager stepping in to provide assistance when the two girls were out of office. The manager was also helpful in providing additional discounts to both our tour price and airfares

Visited many amazing places. The local guide was excellent. Food and Hotels very good. Would. have ped a smaller group size but I suppose that would increase the price.

I really enjoyed the tour. I traveled as a solo person so there are some concerns over how good a deal it was financially. It was an expensive holiday overall Our guide Miyuki was fabulous However I was aware that some in our group were wanting more details/information on some days. But I have nothing to compare the experience with and was happy to enjoy what was presented.
Flights were booked by WW through Heathrow, which I ran with as I wasn’t aware of options. In hindsight Gatwick would have been better as Guernsey flights don’t go to Heathrow. As a result this incurred additional expense travelling across London. And hassle too!
I was happy with the level of exercise required but several in the group were critical of expectations. This held things up at times as some were less able which was unfortunate.
A huge positive was the actual group as we got on and everyone interacted very well. So this was a great relief but a concern prior to the trip. in reality you have to run with this.
I thought the Japanese were very kind and helpful and I felt very safe during the visit. And I’m now not eating my breakfast with chopsticks
The question now is where to go next. And what good deals are available with WW or possibly other organisations. But I did enjoy paying for the whole trip in one go!!

Our guide Kumiko was excellent. Vert knowledgeable, very friendly and great fun. The schedule was a bit hectic but we saw so much of Japan.the lovely countryside and gardens, the castles, temples and shrines as well as the cities. Kumi helped to bring the history alive.
We also went to a miss brewery., a was wasabi farm, a paper making factory and watched a tea ceremony and made and drank our own macha tea! We travelled on the bullet train and also had several boat trips. There are so many marvellous memories. Our group of 28 got on very well aided by the lively Australians.
It was my first experience of Japanese food which I thoroughly enjoyed. Everyone was so friendly and courteous and everywhere was so clean. My granddaughter didn't want to leave and wants to return to Japan in the future.

Very helpful person on phone. Answered all my questions and sorted out the best business class offer. Very satisfied..