Reviews

The tour guide Mariko handled this mixed group of 26 from three different countries extremely well.

Setting up a WhatsApp group from Day 1 with names and photos of all participants worked really well. It enabled the group to ‘gel’ quickly and gave a clear outline of times, activities etc.

The days were action packed, which meant that we were able to see and experience life in Japan as it really is. The downside was that little time was available in the evenings to enjoy the excellent hotels and facilities.

Of outstanding value was Grand Nico in Tokyo where we were all upgraded.

We were pleased to learn when we booked the holiday that all meals would be provided. We wouldn’t want to change this. However, there was a downside. Most restaurants (mid day and evening) provided basically the same food. Hence by the second week our diet was much the same, with a lot of raw fish (not to everyone’s taste)! We only had one buffet meal and that was in the evening. So a greater choice of food would have suited us better.

Brilliant tour guide . Evening meals and breakfast great .
Lunch meals too many and not worth having . Not enough time spent at sites, no free time. Lunches should be cut in 1/2 or scrapped and vouchers given .

Sapporo not worth going to . Time could have been better spent in Tokyo and Osaka .

Too much time on coaches , faster transport was available .

What we did see was very good , simply not enough time to explore.

Itinerary was great and lived up to expectations. Food was excellent, but don't do this tour if you don't enjoy seafood. Guiding was disappointing. Guide was a lovely lady and wonderful one-on-one, but quite elderly and easily flustered, looking after 18 guests felt like too much for her. Arrangements got mixed up which was frustrating to many of us.. She got very tired towards the end of each day and I was worried about her wellbeing. She couldn't work the microphones on the bus or the individual devices which meant we didn't really get the commentary I expected. Hotels generally good (one substitute was poor.) Good mix of travellers (mainly Australian) and we had a good time. Probably wouldn't use Wendy Wu again due to the failure to sort out the issues with the guide which they were notified about early in the tour.

Very simple website to use with a lot of detail. The downloaded information for each tour is very detailed and useful. Looking forward to our trip to Japan.

WE've only got as far as completing the booking but, throughout, Beau has been excellent. Not only preofessional, but also a pleasure to communicate with. Thank you.

the conversation we had with Alexa was very straight forward and easy. She was knowledgeable on the location and helpful. We hope the tour is a s good as the booking process.

We had been planning to travel on this tour since 2020 & eventually made it this year.
The wait was certainly worth it & all the places visited and sightseeing opportunities we experienced exceeded our expectations.
Michiko, our guide was brilliant, very knowledgeable and had a wonderful sense of humour.
The whole tour was well paced throughout but we would have liked an extra night in Kyoto making the tour 15 days as opposed to 14.

Excellent service. Very helpful and answered all our queries

Just back from Discover Japan . Outstanding. Had an absolutely amazing time. Had to book again. Quick and efficient booking . Journey through Japan here we come.

Excellent customer service experience.
I booked via phone as opposed to online as I had a few queries & requests that I felt would be better dealt with by a human rather than a computer.

As always everyone you speak to is so helpful the girls do know their stuff, some really interesting holidays to japan, just need more money so I can do them all

They were very helpful in sorting out and costing the various travel costs. Being able to talk to the same agent on both the occasions I contacted Wendy Wo was also helpful.