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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Off-Beat Japan
 
Rating
Customer Review

Off-Beat Japan

Tuesday 19 Nov 2024
Overview Rating:
Our Service: Excellent
Very helpful and checked around to find best flights. Changed name to correct one immediately when informed it was incorrect.

Off-Beat Japan

Tuesday 05 Nov 2024
Overview Rating:
Our Tour: Excellent
Our guide was lovely and helpful. Tour was very full on but we got to see so much in a relatively short space of time.

Off-Beat Japan

Friday 04 Oct 2024
Overview Rating:
Our Tour: Excellent
Temples, shrines, bamboo forest, mount Fuji, cities, dress in authentic clothes, tea ceremony, japanese food specialities and the Japanese people. You can read that in the brochure.
But add in the best guide from Japan, sharing interesting facts, personal reflections, insider knowledge and a vitality and sense of humour.
Having learned japanese for three years Shioji our guide allowed me to ask silly questions, and that gave me confidence to jump right in to my adventure of a lifetime.
Our seven hotels were in convenient locations, so when I ventured out on my own in Tokyo the metro was nearby, as were Seven Elevens, Lawsons or Family Marts.
While journeying from one place to another the comfort stops, food outlets, and souvenir shops seemed well chosen and time available to explore was ideal.
I suppose as a first timer in Japan every thing would be exciting, but the size of group meant we could join up to visit venues, or just sit and drink it all in, at our own pace and ability, and this is where I mention the earpiece and 'intercom' device, that allowed our guide to easily communicate in the largest of crowds. Great idea!

Off-Beat Japan

Sunday 09 Jun 2024
Overview Rating:
Our Tour: Excellent
This Off Beat tour of Japan was truly a holiday of a lifetime. Our tour guide was excellent and bought the places we visited and experiences to life. We enjoyed everything about the holiday.

Off-Beat Japan

Monday 03 Jun 2024
Overview Rating:
Our Tour: Excellent
The guide marie made Shure we had a fun time seeing Japan with her deep knowledge and nice hotels fantastic coach drivers made for the perfect holiday. And with Marie helping to find diverse choice of restaurants to try at every destination it will soon be a foodies paradise

Off-Beat Japan

Friday 19 Apr 2024
Overview Rating:
Our Service: Good
There was a few issues with hotels and room which could have been better. However had brilliant time. I have booked another holiday with them

Off-Beat Japan

Friday 19 Apr 2024
Overview Rating:
Our Tour: Excellent

Off-Beat Japan

Friday 13 Oct 2023
Overview Rating:
Our Service: Good
I telephoned to book the tour as availability was low. The gentleman I spoke to was helpful and informative and made the necessary arrangements thoughtfully offering alternatives where appropriate.

Off-Beat Japan

Friday 29 Sep 2023
Overview Rating:
Our Tour: Excellent
Brilliant holiday, top quality guides. Very well organised without feeling organised

Off-Beat Japan

Saturday 10 Jun 2023
Overview Rating:
Our Tour: Excellent
Extremely well organised and helpful staff at every stage.

Off-Beat Japan

Thursday 25 May 2023
Overview Rating:
Our Tour: Excellent
Outstanding , action packed , varied , incredible tour with an absolutely brilliant Japanese guide - Okada Susumu ( Sam) . He was knowledgable , funny, explained Japanese life and culture and history with tremendous honesty . I would give him 10 stars ! We were fortunate in sharing the trip with 16 wonderful travelling companions . There were a lot of early starts , lots of walking , lots of visits but this was balanced with free time and also able to eat independently a lot of the meals . The accommodation was varied from European style hotels to typical Japanese hotels , to a Buddhist Monastery where we were able to join morning prayers and sleep on futons. I think the trip was made extra special by Sam and the fab travelling companions .

Off-Beat Japan

Friday 10 Feb 2023
Overview Rating:
Our Service: Excellent
Helpful and flexible service throughout. Consistent communication with Customer Service agent who focused on our needs.

Off-Beat Japan

Monday 31 Oct 2022
Overview Rating:
Our Tour: Excellent
Well designed, if energetic, tour with first class guide

Our Response

Thanks for taking the time to send us your feedback Stephen. We're so pleased to hear you enjoyed your trip!