Reviews

Telephoned to make an appointment and was asked to email the request. Email responded to next day offering a date one week later. This took us beyond the cut-off date for a special offer. They kindly offered to extend the offer to the day of our meeting. We had done some homework so were fairly well prepared. We were disappointed to find the advertised offer of upgrade to business class flights one-way did not include the tour we were interested in (confusing advertising!). Nevertheless Julia helped us to choose flights and arrange for an extra night's stay. Our meeting was helpful.

First rate

Alexis was very helpful and clarified a few things to my wife and I. She explained some options with the PO rod and cons of each

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The national tour guide David was excellent worked so hard to make all of our experiences brilliant. The best local Gide was Allen in Beijing but they all do a good job. We feel we saw the ‘real’ China and met some lovely local people.

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Hotel not very helpful especially as one of our cases did not leave Heathrow and we needed some assistance. Everyone was very nice but they did not communicate between themselves or us. Breakfast was poor

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I enjoyed the Around Cambodia tour and this was invariable due to our excellent tour guide (Bunvath Tes), His knowledge, enthusiasm and compassion really made this a memorable first visit to Cambodia.

I found the service pre-tour from Wendy Wu a bit lacklustre though. For example being booked on a flight to Hong Kong, 6 hours ahead then fly back to Phnom Pehn 5 hours ahead a bit of a pain (why not offer flights to Singapore or Bangkok)? Would have paid extra for business class but this didn’t seem to be an option and was not offered.

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As indicated above, our tour guide made this trip a memorable first visit

I spoke to Lisa who was very helpful when I asked her to extend the china experience to fly to Singapore . She organised the flights and tried to get accommodation but we were able to get it cheaper and she was fine with that.

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I am 70 and my partner is 67 though we weren't the youngest. For us, it was too full on and we were exhausted. Too much unnecessary time was spent waiting in airports. The floating market on the Mekong never happened. It was NOT all inclusive and there was a lot of unexpected money spent making up lack of salary (tips in other words). Nevertheless, the tour of Vietnam and Cambodia fulfilled our expectations and we look back on it with pleasure.

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I already did this above!

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Good trip, mixed ability guides

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A hybrid product which no one company had ownership

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Could have done with some help at Heathrow and Singapore airports. If we had missed the connections, we were stuffed.

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I didn't realise just how boring food could be.