Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

SINGAPORE SHORT STAY - ORCHARD HOTEL 3N

Friday 05 Oct 2018

Overview Rating:

Our Service: Excellent

Our Tour: Poor

Service rating :

The national tour guide David was excellent worked so hard to make all of our experiences brilliant. The best local Gide was Allen in Beijing but they all do a good job. We feel we saw the ‘real’ China and met some lovely local people.

Product :

Hotel not very helpful especially as one of our cases did not leave Heathrow and we needed some assistance. Everyone was very nice but they did not communicate between themselves or us. Breakfast was poor

Our Response

Thank you for your feedback!

We are pleased to hear you enjoyed your tour and felt you were able to experience the 'real' China, and learn about the local culture!

Your comments have been passed along to our China office who will share them with Gide and the other local guides during your tour - I'm sure it will make their day!

We hope you have returned with some amazing memories of this wonderful country that will last a lifetime.