Reviews

Julia could not have been more patient or helpful. She listened carefully to all my queries and I never felt hurried or pushed into making a decision I had not had time to consider carefully. It was a real pleasure to be able to discuss our potential trip with her and not surprisingly next morning I clinched the booking.
The overall cost , including some extras was within budget.
Now I can’t wait to go!!

A couple of the hotels were a little disappointing, the Ecograd was dirty , poor beds and we were given room slippers that had been used before, the Kensington Stars was not a 5 star as it was a little tired, other than that I notified Wendy Wu about having an allergy to Chilli and also the tour guide when we arrived, but ended up hardly eating anything as she did'nt seem to be able to grasp my meaning , even though she found separate restaurants for someone who was vegetarian, good thing came of it though, I did'nt put any weight on! Other than that no complaints.
Lovely country, clean ,nice scenery and lovely people.

Interesting full on tour ofSouth Korea and Japan. Well organised with lots to see but some of the experiences were not so great.

I found the customer very helpful and supportive. What I really liked was how quickly the booking came through via email and that I was able to go straight into the customer portal to check everything and what my outstanding balance is. It appears that I can book my flight separtely with them once I know my personnal intinery

Great tours with Wendy Wu. Our guides Sam (Japan) and Mimi (South Korea) were outstanding. We would definitely recommend these tours.
One thing we were disappointed with was the number of meals that catered to western tastes rather than showing us local cuisine.

The tour itself was excellent but the hotels and the majority of the food was of the fast take away variety. For the price ,especially as food in S Korea is quite cheap, I expected , better quality meals.
I have recently returned from a Scenic New Zealand trip where both the food and accommodation was of a much higher standard
The Taiwan extension was good with an excellent hotel in SunMoon Lake
We used Wendy Wu for this holiday as there are few U.K. holiday companies who arrange tours to Korea/Taiwan . . Not sure if I'd travel with Wendy Wu if other tour operators such as Scenic covered the area
The guides in both Korea & Taiwan were excellent and relevant information and new when to keep quiet

I was dealt with by Beau who was very friendly and comforting to this first time solo traveller. She gave me the courage to go ahead and book. Thanks Beau

Great customer service from the start. Beau has been very helpful and clear with all our communication. Their website is also very easy to navigate.

We have travelled with Wendy Wu previously and from start to finish evryrthing was done very professionally., from start to finish.

Everything about this trip was good - the accommodation, the food, the national guide and, above all, the very full and varied programme. I came back from Korea with a clear picture of the country and its culture.

A very enjoyable experience, although group was larger than expected. Food was varied and served well but I had trouble finding anything I liked, typical westerners stomach 😂. The rep was very good and helpful too

Great customer service from Wendy Wu Tours. Really friendly and pleasant staff who help you to think of all options to ensure your holiday is right for you and fits your needs.

Efficient, friendly staff. We didn't want to fly from Heathrow, as advertised, but from Norwich which is near us. That was no problem at all and Steve, the group sales guy, organised that very quickly and gave us revised costs without any delay. Good service.

I have found them to be most helpful in advising and choosing a destination. Knowledgeable and courteous. I have travelled with Wendy Wu before and the experience was unparalleled.