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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to South Korea
 
Rating
Customer Review

Scenic South Korea

Friday 22 Nov 2024
Overview Rating:
Our Tour: Excellent
Excellent holiday with very experienced and helpful tour manager. Small friendly group, good hotels, meals except for breakfast local Korean restaurants with lots of explanations as to what and how to eat. Never used chop sticks before but quite good at end of holiday but always with the option of forks etc. Would highly recommend

Scenic South Korea

Friday 08 Nov 2024
Overview Rating:
Our Tour: Excellent
A comprehensive overview of S Korea packed into less than 2 weeks. Excellent logistics and many enjoyable and informative things included.

Scenic South Korea

Wednesday 06 Nov 2024
Overview Rating:
Our Tour: Excellent
Alexia was very helpful and knowledgeable. I liked the fact I was informed every step of my booking to the last minute when my ticket and itinerary arrived. Everything about this holiday was great, The scenery was breathtaking. The food was excellent. There was something different to visit and marvel. The Tour Guide was friendly and easy to get on with. I will definitely book with Wendy Tours again. I fell in love with South Korea and I can’t wait to return.

Scenic South Korea

Tuesday 05 Nov 2024
Overview Rating:
Our Tour: Excellent
A visit to S. Korea with Wendy Wu was a great shorthand to know a little more and to highlight where to come back to. It’s a fascinating place with an incredible history. The tour was well organised with a joyful guide who made the trip a stress free pleasure. No one can really see a country in two weeks but a trip touching on so many sides of the place was a great way to get a feel of it and feel confident enough to go again independently. I would go again after this trip and also I’d use Wendy Wu Tours again to see other countries to get a feel for if I’d return.

Scenic South Korea

Saturday 31 Aug 2024
Overview Rating:
Our Service: Excellent
The person who helped me book my tour was friendly and informative. This tour will be my second with Wendy Wu and I am looking forward to touring with them again.

Our Response

Thank you for your wonderful review! We're delighted to hear that our team member was friendly and informative during your booking process. It’s fantastic to know that this will be your second tour with Wendy Wu – we truly appreciate your continued trust in us.

We’re excited to have you tour with us again and look forward to making this experience just as memorable as the last one. If you need any further assistance before your trip, please do not hesitate to contact us.
Jimmy, Wendy Wu Tours.

Scenic South Korea (2024)

Sunday 25 Aug 2024
Overview Rating:
Our Service: Excellent
Really helpful - she was able to add on the extra day that I wanted at the start of the trip very easily, thank you.

Our Response


Thank you for your feedback! We're glad we could easily accommodate the extra day at the start of your trip.
Do let us know if we can be of any further assistance.
Kind regards,
Jimmy, Wendy Wu Tours

Scenic South Korea

Friday 14 Jun 2024
Overview Rating:
Our Service: Excellent
Julia could not have been more patient or helpful. She listened carefully to all my queries and I never felt hurried or pushed into making a decision I had not had time to consider carefully. It was a real pleasure to be able to discuss our potential trip with her and not surprisingly next morning I clinched the booking.
The overall cost , including some extras was within budget.
Now I can’t wait to go!!

Scenic South Korea

Friday 07 Jun 2024
Overview Rating:
Our Tour: Good
A couple of the hotels were a little disappointing, the Ecograd was dirty , poor beds and we were given room slippers that had been used before, the Kensington Stars was not a 5 star as it was a little tired, other than that I notified Wendy Wu about having an allergy to Chilli and also the tour guide when we arrived, but ended up hardly eating anything as she did'nt seem to be able to grasp my meaning , even though she found separate restaurants for someone who was vegetarian, good thing came of it though, I did'nt put any weight on! Other than that no complaints.
Lovely country, clean ,nice scenery and lovely people.

Essence of South Korea & Japan

Friday 07 Jun 2024
Overview Rating:
Our Tour: Good
Interesting full on tour ofSouth Korea and Japan. Well organised with lots to see but some of the experiences were not so great.

Essence of South Korea & Japan

Sunday 02 Jun 2024
Overview Rating:
Our Service: Excellent
I found the customer very helpful and supportive. What I really liked was how quickly the booking came through via email and that I was able to go straight into the customer portal to check everything and what my outstanding balance is. It appears that I can book my flight separtely with them once I know my personnal intinery

Japan Uncovered, Scenic South Korea

Saturday 25 May 2024
Overview Rating:
Our Tour: Excellent
Great tours with Wendy Wu. Our guides Sam (Japan) and Mimi (South Korea) were outstanding. We would definitely recommend these tours.
One thing we were disappointed with was the number of meals that catered to western tastes rather than showing us local cuisine.

Scenic South Korea

Tuesday 23 Apr 2024
Overview Rating:
Our Tour: Good
The tour itself was excellent but the hotels and the majority of the food was of the fast take away variety. For the price ,especially as food in S Korea is quite cheap, I expected , better quality meals.
I have recently returned from a Scenic New Zealand trip where both the food and accommodation was of a much higher standard
The Taiwan extension was good with an excellent hotel in SunMoon Lake
We used Wendy Wu for this holiday as there are few U.K. holiday companies who arrange tours to Korea/Taiwan . . Not sure if I'd travel with Wendy Wu if other tour operators such as Scenic covered the area
The guides in both Korea & Taiwan were excellent and relevant information and new when to keep quiet

Scenic South Korea

Saturday 13 Apr 2024
Overview Rating:
Our Service: Excellent
I was dealt with by Beau who was very friendly and comforting to this first time solo traveller. She gave me the courage to go ahead and book. Thanks Beau

Scenic South Korea

Thursday 07 Mar 2024
Overview Rating:
Our Service: Excellent
Great customer service from the start. Beau has been very helpful and clear with all our communication. Their website is also very easy to navigate.

Scenic South Korea

Monday 23 Oct 2023
Overview Rating:
Our Service: Excellent
We have travelled with Wendy Wu previously and from start to finish evryrthing was done very professionally., from start to finish.