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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Taiwan
 
Rating
Customer Review

Treasures of Taiwan

Friday 01 Nov 2024
Overview Rating:
Our Tour: Good
Going around Taiwan in a bus with an excellent guide, staying in good hotels and being fed way too much food was an excellent way to see Taiwan~

Treasures of Taiwan

Thursday 31 Oct 2024
Overview Rating:
Our Tour: Good
Treasure of Taiwan was a good tasters of the island, accommodation was excellent as you expected from Wendy Wu. What I would do differently is stop over halfway to acclimatize the long flight was exhausting both there and back, pick up at airport was a fail but was soon solved once I had contacted help line, which required some patience and practice!!

Treasures of Taiwan

Thursday 25 Jul 2024
Overview Rating:
Our Service: Excellent
Very helpful advice from Alexia in a pre booked phone consulation after she had researched a selection of less strenuous tours suitable for me. It was great that she had recently been on the Uzbekistan tour I selected as I was able to answer my specific questions. I also booked the Treasures of Taiwan tour for Spring 2025 and she'd also experienced that tour too.

Treasures of Taiwan

Friday 10 May 2024
Overview Rating:
Our Service: Excellent
Friendly and thoughtful trustworthy nothing to small

Scenic South Korea

Tuesday 23 Apr 2024
Overview Rating:
Our Tour: Good
The tour itself was excellent but the hotels and the majority of the food was of the fast take away variety. For the price ,especially as food in S Korea is quite cheap, I expected , better quality meals.
I have recently returned from a Scenic New Zealand trip where both the food and accommodation was of a much higher standard
The Taiwan extension was good with an excellent hotel in SunMoon Lake
We used Wendy Wu for this holiday as there are few U.K. holiday companies who arrange tours to Korea/Taiwan . . Not sure if I'd travel with Wendy Wu if other tour operators such as Scenic covered the area
The guides in both Korea & Taiwan were excellent and relevant information and new when to keep quiet

Treasures of Taiwan

Thursday 16 Nov 2023
Overview Rating:
Our Tour: Good
Several things needed improvement. There was FAR too much food. No one needs or wants huge lunches and dinners every day. Also this meant we never had a chance to eat in local cafes etc. Our guide thought the only shopping we might want was for snacks(!) and beer so we went to 7-11s every day. I didn't manage to get any presents for family. When we went anywhere he told us the time and place to meet but got uptight if you strayed more than a few yards from him.

Treasures of Taiwan

Tuesday 07 Feb 2023
Overview Rating:
Our Service: Excellent
It took a long time to get through but once you managed to speak to the booking agent, the service was very good. She was very patient and took all the trouble to search for what we want there and then and we booked the tour.

Treasures of Taiwan

Thursday 05 Dec 2019
Overview Rating:
Our Service: Excellent
The booking experience was very nice. We worked with Lisa Ward who was very quick to reply to our emails, attentive and pleasant to deal with. The trip to Taiwan will be our first trip with Wendy Wu Tours. I believe we might be the first Americans to travel with this tour company.

Treasures of Taiwan

Wednesday 13 Nov 2019
Overview Rating:
Our Service: Good
As always very helpful and informative staff ,nothing is too much trouble for them, shame though the partner flies free wasn't available when I wanted to go, also the loyalty reward has been dropped from £250 to £200 , even though this is my 8th trip with you, a bit dissapoined

Our Response

We are sorry to hear of your disappointment with your loyalty discount.

One of our Customer Care team will contact you directly to discuss this further.

Kind Regards
Wendy Wu Tours