Reviews

Emirates did not provide gf meals at all on the fist long return flight, and 1 breakfast and 1 gf meal between us on the second long flight. They blamed blamed Wendy Wu, despite having communicated internally about the second flight. They said the second person’s meals were waitlisted which translated to unavailable. We feel the lack of gf meals was an Emirates problem, especially as we had documentation from WW saying our gf meals were confirmed throughout.

The trip was excellent. WW guides were excellent. They really went the extra mile. The gf , no chilli food they arranged was good. We are left with great memories.
Improvements
The sound system on the Mekong boat was not good. The first meal I n Vientiane was meagre. The last gf meal in Vientiene was lacking meat or chicken.

Service rating :

Good but guide in Vientiane not interested

Product :

deserves 4 stars why ask for this

Service rating :

The tour from start to finish was excellently structured and organised. The tour guides on each leg of the tour were exceptional. Their knowledge and their caring of their ‘family’ made the whole tour a great experience. Nothing was too much trouble

Product :

Overall everything was excellent. I would add that the Le Duy Hotel in Saigon was not the best. Whilst clean and tidy, the facilities were very basic. No room for everyone to congregate, no real bar area.
The Mercury Vientiane was a tired looking hotel with regards to the rooms and we had cockroaches.
In Laos we visited the Ban Na Ouane village which none of our group enjoyed. The children being used to sell goods to the tourists in that way was awful. A better visit would have been to the Heritage House in Luang Prabang which we did ourselves. Very good